Guides  /  Carrier Surcharges  /  The residential delivery surcharge
Guide

The residential delivery surcharge.

Why home delivery costs extra, and what you can do.

Almost every direct-to-consumer parcel triggers a residential surcharge. Small per package, large in aggregate. Here is how it works.

What it is

Carriers charge more to deliver to a home than to a commercial address, because residential stops are less efficient. The fee applies per package.

Why it adds up

If you ship direct to consumers, nearly every package is residential. A modest per-package fee multiplied across your volume becomes one of your largest surcharge lines.

How to reduce it

Residential pricing is negotiable, especially at volume, and misclassified addresses can be disputed. We target both against your shipment data.

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Frequently asked

Why am I charged a residential surcharge?

Because delivery to a home address is less efficient than to a business, carriers add a per-package residential fee. It applies to nearly all DTC shipments.

Can the residential surcharge be reduced?

Yes. It is negotiable at volume, and misclassified commercial addresses billed as residential can be disputed.

Cut your residential surcharge

We negotiate and audit it on your real volume.

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See what’s hiding in your shipping data.