ActiveAudit validates every invoice line against your carrier contracts, automatically disputes overcharges, surfaces hidden cost patterns with AI, and delivers GL-ready data, so your team recovers more money with less manual work.
Passive audits show problems.ActiveAudit fixes them.
Enterprise shippers need more than old-school audit. ActiveAudit prioritizes and enforces fixes automatically, reliably, and with finance-grade reconciliation.
ActiveAudit
Always-on audit against your carrier contracts — every invoice, every line
Package-level Rated vs. Actual comparison catches weight, DIM, zone, and service mismatches
AI Transportation Analyst surfaces hidden cost drivers and prioritizes what's worth acting on
Auto Disputes filed directly with carriers — automated where supported, evidence-packed for manual cases
Custom Audit Rules and alerts for the billing behaviors that matter to your operation
Custom Reporting across carriers, accounts, and service types — no manual data pulls
GL Coding + Managed Data Extraction for clean, structured month-end close
Passive audit tools
Audit runs on a schedule — invoices age while errors go undetected
Summary-level matching only — weight, DIM, zone, and service mismatches go uncaught
No AI layer — cost patterns and anomalies require manual investigation to find
Disputes filed manually through carrier portals and email threads
No rule customization — you get what the tool checks, nothing more
Reporting locked to preset templates — custom views require data exports and spreadsheet work
Manual GL coding and reconciliation at month-end — error-prone and time-consuming
ActiveAudit turns invoices and contracts into a governable recovery system - not a one-time report.
Ingest
Designed to work with your existing carrier mix and parcel stack. We built deep rules for UPS and FedEx billing; additional carriers covered per rollout.
Invoice Audit
Upload contract PDFs or rate tables. ActiveAudit performs contract extraction and maps terms to invoice line items with version control.
Rated vs Billed
Match invoice lines to specific shipments and packages to catch misclassification, weight/DIM mischarges, duplicates, and surcharges.
Exception Review
Advanced scoring prioritizes exceptions by recoverability, confidence, and business impact. Only actionable exceptions move forward.
Auto Disputes
Auto-prepares evidence packs, files disputes, tracks status, and assembles escalations to your carrier reps. Payouts auto-reconcile with GL-ready exports.
Real outcomes for operations, finance, and procurement.
If your team manages thousands of shipments per week across UPS and FedEx, ActiveAudit unlocks a step-change in parcel data billing control:
Higher recovery rates
Find charge mismatches and missed refunds you otherwise wouldn't.
Fewer false positives
Smarter exception scoring means your team focuses only on disputes worth filing, not chasing dead ends.
Faster cycle time
Auto-dispute where possible and one-click dispute evidence for manual cases.
Continuous compliance
Model contracts and track compliance over time to reduce leakage.
Actuals vary by carrier, service level, and documentation quality.
Core features that enterprise teams rely on.
ActiveAudit packages everything you need for end-to-end parcel invoice auditing.
Parcel Invoice Audit
We review every invoice and charge—down to the package level—ensuring everything that hits your AP queue is accurate, aligned with your contracted rates, and cleared for payment.
Rated vs. Actual Audit
Line-by-line comparison of what you were billed to what you should have paid based on actual shipment weight, dimensions, zone, and service level. Catches misclassifications at the package level.
Auto Disputes & Evidence Packs
Files disputes directly with carrier billing portals automatically for supported exception types. For manual cases, assembles a complete evidence pack — shipment data, tracking events, and carrier-ready documentation — in one view.
GL Coding & Automated Exports
Charges and recovered amounts coded to your GL structure and delivered as clean, structured exports. Eliminates manual month-end reconciliation and simplifies close.
Custom Audit Rules
Define your own thresholds and alert conditions: new account numbers billing on an existing account, packages exceeding dimension limits, unusual billing behaviors, and more.
AI Transportation Analyst
An AI layer that identifies patterns, anomalies, and hidden cost drivers across your invoice history — surfacing what rule-based audit alone would miss and prioritizing what's worth acting on.
Custom Reporting
Flexible reporting across carriers, accounts, service types, and custom segments. Build the views your operations, finance, and procurement teams actually need.
Enterprise-grade security, built in.
Security and compliance features trusted by leading enterprises
Not at all. ActiveAudit automates dispute execution and reconciliation, not just detection. We operationalize recovery - meaning we don't just find issues, we file claims, track them to resolution, code charges to your GL, and deliver structured data exports for clean month-end close.
Yes. ActiveAudit automatically files disputes for agreed exception classes with your authorization and under a defined SOW. Every filing is tracked and auditable, giving you full visibility and control over the dispute process.
Once ActiveAudit identifies and resolves exceptions, every charge and recovered amount is mapped to your GL account structure — so debits, credits, and carrier payouts land in the right cost centers without manual intervention.
On the data extraction side, ActiveAudit produces structured exports on your cadence — containing payout IDs, recovered amounts, claim references, carrier, account, and service-level detail — formatted for direct import into your ERP or accounting system. No reformatting, no spreadsheet cleanup.
The result for finance teams: month-end close involves reviewing an import, not reconciling a spreadsheet. Carrier credits are matched, coded, and documented before they ever reach your AP queue.
Deep support for UPS & FedEx with line-level billing patterns, guaranteed service rules, surcharges, and void/credit handling. USPS & DHL are on our roadmap. Other carriers may be enabled upon request.
Yes - paid pilots typically run 30–90 days. We stand up connectors (UPS/FedEx, your agreements/rates), enable SSO/RBAC, baseline KPIs, and run live disputes (auto + manual). We conclude with an executive readout and rollout plan.
ShipScience is SOC-2 compliant. We offer SSO (SAML/OIDC), role‑based access, encryption in transit and at rest, audit logs with export for SIEM, configurable retention, optional SCIM provisioning, and hardened SFTP (managed keys, IP allowlists, checksums). See the Trust Center for details.
Your first disputes are typically credited within 14 days of connecting your carrier accounts. Typical enterprise pilot run for 30–60 days. Measurable recoveries and operational lift are shown within the pilot window, with clear success criteria defined upfront.
ActiveAudit is designed for enterprise shippers. We typically work with companies shipping 10,000+ packages per month, but contact sales to discuss your specific situation.
Your invoices have billing errors you haven't found yet.
ActiveAudit finds them — and files for recovery automatically.
