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Solutions  /  Win More Parcel Claims
By goal

Win more parcel claims.

Recover the lost, damaged, and late shipments you're entitled to.

Carriers owe you for packages they lose, damage, or deliver late, but the claims and refunds expire fast and the process is tedious. We file, track, and recover them automatically so nothing eligible slips away.

Check my claims potential
What goes unrecovered
Lost shipmentsClaimable
Damaged shipmentsClaimable
Late deliveries (GSR)Refundable
Missed filing windowsMoney lost
Based on your own shipment data.

Why claims go unfiled

The money is real and you are entitled to it, but the process defeats most shippers.

Windows expire fast

Carrier filing windows are short and unforgiving. Miss the window and the money is gone for good.

The process is manual

Filing, documenting, and following up on each claim by hand does not scale with volume.

Eligibility is unclear

Knowing which shipments qualify, and proving it, takes carrier rules most teams don't track.

How ShipScience helps

We automate the entire claims and refund lifecycle, end to end.

Automate loss and damage claims

SimpleClaims identifies eligible shipments, files, and tracks them to resolution.

SimpleClaims →

Recover service refunds

ActiveAudit catches late deliveries and billing errors that qualify for refunds.

ActiveAudit →

Estimate what you're owed

Use the Claims ROI calculator to size your recoverable amount.

Claims ROI Calculator →

Monitor delivery performance

CarrierWatch flags the late and failed deliveries that drive claims.

CarrierWatch →

Every day a claim sits unfiled, it moves closer to expiring. Automating the lifecycle means you recover what you're owed without anyone on your team chasing carriers.

Brands recovering real money

High-volume shippers use ShipScience to turn unfiled claims into recovered margin, without adding headcount.

Rough Country
$1.45M in carrier reimbursements recovered, $900K+ through automated lost and damaged claims
“ShipScience recovers much more per month than we could manually, and we didn't have to hire anyone.”
Patrick Just, CEO, Rough Country
Read the Rough Country story →
ECS Tuning
Doubled annual claims recoveries to ~$200K, filing each claim in under a minute
“They turned our parcel losses into real, measurable recovery.”
Jason Moore, Senior Manager of Logistics, ECS Tuning
Read the ECS Tuning story →

Frequently asked

Which shipments are eligible for a claim?

Lost and damaged shipments are claimable, and many late deliveries qualify for service refunds, within each carrier's filing window. SimpleClaims determines eligibility automatically from your data.

How fast do claim windows close?

It depends on the carrier and claim type, and they are short. That is why automating filing matters: manual processes routinely miss the deadline.

Stop letting claims expire

See your recoverable amount in a free analysis.

Check my claims potential Talk to our team

See what’s hiding in your shipping data.

Book a demo Get a free analysis
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