How this works. Estimates use ShipScience's category recovery benchmarks from 124M+ shipments and $1.82B in tracked parcel spend. The late delivery category is gated by service-mix eligibility (only Premium Express + 2-Day AM contribute). Dim weight, accessorial errors, and contract compliance apply across all services. Real recovery depends on your contract clauses, claim-filing cadence, and carrier history. Full methodology in the Q2 2026 Refund Index. Read the Complete Guide to Parcel Audit.
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Most customers see invoice credits within 14 days of onboarding.