Quick answer
United Delivery Service (UDS) is a Midwest regional carrier that has been operating in the Chicago metro area for over 50 years, with a network now covering Illinois, Indiana, and Wisconsin with guaranteed next-day delivery and same-day service in select markets. UDS processes over 100,000 pieces across B2B and residential routes, with no rural delivery surcharges and no residential delivery fees — two accessorial charges that add up fast on national carrier invoices. For shippers with meaningful Midwest parcel volume, UDS is the kind of purpose-built regional partner that national carriers structurally cannot replicate. My Next Carrier identifies the exact portion of your volume that is UDS-eligible and shows you the savings case before any RFP.
Fifty-plus years of Midwest density
UDS started in the Chicago metro and grew by following its customers. The network now spans Illinois, Indiana, and Wisconsin through a hub system that includes facilities in Griffith, IN (55,000 sq. ft.), Indianapolis, IN (35,000 sq. ft.), Milwaukee, WI, Peru, IL, and Bloomington, IL, among others. That footprint was built over decades, not deployed overnight — and it shows in the operational results. Route density, driver familiarity with local addresses, and stop-per-route efficiency at a level that national carriers spread thin across the entire country cannot match in this geography.
For shippers with Midwest distribution, that density translates to real performance: faster delivery attempts, better first-attempt success, and fewer exception events in corridors where UDS has been running routes for years.
No residential surcharges. No rural delivery fees.
This is the detail that surprises most shippers when they first look at UDS. National carriers apply residential delivery surcharges and rural delivery fees as standard accessorials. UDS does not. For a shipper with significant Midwest B2C volume, those fees compound quickly. Running your actual Midwest shipments through My Next Carrier will show you exactly what that difference looks like on your invoice.
The minimum ADV to work with UDS is 200 packages per day, which opens the partnership to a range of operators beyond enterprise-only thresholds.
More than residential parcel
UDS has built strong competency in B2B deliveries, commercial stops, and signature-required or appointment-based deliveries. These are verticals that standard residential-optimized carriers handle inconsistently at best. For shippers whose Midwest volume includes a mix of residential and commercial addresses, or anything requiring special handling, UDS's service portfolio covers it cleanly.
Owner-operator culture, not a call center
UDS operates with an entrepreneurial mentality. Leadership is accessible, decisions are made fast, and shippers are not handed off to rotating support queues when something needs to get resolved. That model matters in practice. Businesses in the pharmaceutical, insurance, and legal industries have built long-term relationships with UDS specifically because of how the team operates when something goes sideways.
"We are very excited about our recent partnership with My Next Carrier. This partnership will not only benefit both organizations, but more importantly, it represents a significant asset to our existing and potential clients." — UDS Leadership
How My Next Carrier works for UDS
The MNC platform filters your shipment history by destination ZIP, isolating the Illinois, Indiana, and Wisconsin volume that falls inside UDS's confirmed next-day footprint. It then applies UDS's rate structure — including the absence of residential and rural surcharges — against what you're currently paying. The delta is your savings case. No sales call required to see it.
Find your UDS-eligible Midwest volume: shipscience.com/my-next-carrier Related reading: How regional carriers are outperforming national networks in their home geographies
Sources: United Delivery Service official site; ShipScience UDS vs. USPS comparison
