How to Request a Signature for FedEx Delivery

May 20, 2023
Written by
Anthony Robinson
How to Request a Signature for FedEx Delivery

How to Request a Signature for FedEx Delivery

If you're shipping with FedEx, it's crucial to consider whether to require a signature upon delivery. This guide provides everything you need to know about requesting a signature for your FedEx delivery.

Why Requesting a Signature for FedEx Delivery is Important

Requesting a signature for FedEx delivery offers several benefits:

  • Enhanced Security: Ensures that only the intended recipient receives and signs for the package, reducing the risk of theft or misdelivery.
  • Proof of Delivery: Provides documentation that the package was delivered and accepted, which can be crucial for insurance claims or disputes.
  • Accountability: Helps FedEx track and locate packages more effectively in case of delivery issues like loss or theft.

According to FedEx, requiring a signature can decrease the likelihood of package theft by up to 30%. For more details, visit the FedEx Signature Requirements page.

Understanding FedEx's Signature Requirements

FedEx offers several signature options to cater to different delivery needs:

Adult Signature Required

This option mandates that an adult, typically someone over 21 years old with a government-issued photo ID, signs for the package. If no adult is available, FedEx will attempt redelivery on another day. After multiple failed attempts, the package may be returned to the sender.

Direct Signature Required

This type requires the signature of a specific individual named by the sender. It's commonly used for business deliveries or shipments to government agencies. If the designated person is unavailable, FedEx will try to deliver again or hold the package at a nearby FedEx location for pickup.

No Signature Required

This is the default delivery option where no signature is needed. However, for high-value or sensitive items, FedEx may still require a signature regardless of the selected option.

Types of Signatures Required by FedEx

  • Adult Signature Required: Delivery must be signed for by someone at least 21 years old with valid ID.
  • Direct Signature Required: Delivery must be signed for by a specific person or authorized agent.
  • No Signature Required: Package can be left without requiring a signature.

Some shipments may require additional documentation or customs clearance, affecting the signature requirements. Always verify with FedEx or the sender to confirm the specific needs for your package.

How to Add a Signature Requirement to Your FedEx Shipment

Adding a signature requirement is a straightforward process:

  1. When creating your shipping label on the ShipScience platform, select the desired signature option.
  2. Choose between requiring a signature from anyone at the delivery address or a specific individual.
  3. If opting for a specific person's signature, provide their full name and address details.
  4. Consider selecting the option to hold the package at a nearby FedEx location for pickup if you prefer not to require a signature.

Be aware that additional fees may apply for signature services. However, the added security and peace of mind often outweigh the costs, especially for valuable or sensitive items.

When Should You Request a Signature for Your FedEx Delivery?

Consider requesting a signature in the following scenarios:

  • Valuable Shipments: Items of high monetary value or importance.
  • Sensitive Information: Packages containing confidential or personal information.
  • Business Deliveries: Shipments to corporate offices or government agencies.
  • Theft-Prone Areas: Locations with high rates of package theft or residential turnover.

While requesting a signature can sometimes delay delivery, the enhanced security benefits often justify the wait.

How to Track Your Shipment and Signature Status

FedEx provides robust tracking tools to monitor your package:

  • Visit the FedEx Tracking website and enter your tracking number to view real-time updates.
  • Sign up for text or email notifications to receive instant alerts about your package's status, including delivery and signature confirmation.
  • Use the FedEx mobile app for on-the-go tracking and notifications.

If you encounter any issues or need further assistance, contact FedEx Customer Service for support.

What Happens If No One is Available to Sign for Your FedEx Delivery?

If no one is available to sign for your package, FedEx will:

  1. Leave a door tag indicating a delivery attempt was made.
  2. Offer options for redelivery or holding the package at a local FedEx facility for pickup.
  3. Allow you to provide an authorization release to waive the signature requirement in the future.

It's advisable to arrange for someone to sign or to use the pickup option to avoid return-to-sender situations.

What Happens If No One is Available to Sign for Your FedEx Delivery?

If no one is available to sign for your FedEx delivery, FedEx will leave a door tag indicating that a delivery attempt was made. The recipient can then:

  • Sign the Door Tag: Request redelivery or schedule a pickup at a nearby FedEx location.
  • Authorization Release: Sign a release form allowing FedEx to deliver without requiring a signature in the future.
  • Hold for Pickup: Choose to have the package held at a FedEx location for convenient pickup.

For packages that require a signature due to their value or contents, FedEx will not leave the package without a signed receipt and will make multiple delivery attempts before returning it to the sender.

How to Request Signature Release Authorization for Future Deliveries

If you prefer not to require a signature for future FedEx deliveries, you can request a signature release authorization:

  1. Visit the FedEx Forms and Documents page.
  2. Search for and download the Signature Release Authorization form.
  3. Fill out and sign the form with your account and delivery details.
  4. Upload the completed form to your FedEx account or present it at a local FedEx facility.

Once processed, the authorization typically takes up to 24 hours to take effect, allowing FedEx to deliver your packages without requiring a signature.

Alternatives to Requesting a Signature for FedEx Deliveries

If you decide not to require a signature, consider the following alternative delivery options:

  • Delivery Confirmation: Provides tracking information without requiring a signature.
  • Package Locker: Have your package delivered to a secure FedEx Locker for convenient pickup.
  • Hold for Pickup: Choose to have your package held at a local FedEx facility for personal collection.

Each alternative offers different levels of security and convenience, allowing you to select the option that best fits your needs.

Overall, requesting a signature for your FedEx delivery enhances the security and accountability of your shipments. By following these guidelines, you can ensure that your packages are delivered safely and to the intended recipients.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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