How to Intercept a Package with UPS

September 27, 2024
Written by
Anthony Robinson

Intercepting a Package with UPS: A Comprehensive Guide

Need to intercept a package sent via UPS? Whether it's correcting an address or securing valuable items, understanding the UPS package intercept process is crucial. This guide provides detailed insights into why intercepting a package might be necessary, the steps involved, associated costs, and alternative options available to ensure your shipment reaches the right destination.

Why Intercepting a UPS Package is Essential

Correcting Shipping Errors

Errors in the shipping address can lead to misdelivery. Intercepting a package allows you to update the recipient's address, ensuring the package reaches the intended destination without unnecessary delays.

Protecting Valuable or Time-Sensitive Items

For packages containing valuable or time-sensitive items, interception is vital to prevent them from falling into the wrong hands or arriving too late. This ensures the security and integrity of the contents.

Preventing Unauthorized Deliveries

Sometimes packages are mistakenly sent to unauthorized recipients. Interception helps prevent such occurrences, safeguarding against potential theft or fraud.

How to Request a UPS Package Intercept

Online Interception via UPS Website

Visit the UPS Package Intercept page and log into your UPS account. Enter the tracking number and select the desired interception options, such as redirecting to a new address or holding at a UPS location.

Contacting UPS Customer Service

Alternatively, you can request an intercept by calling UPS customer service at 1-800-742-5877. Provide your tracking number and details of the interception request.

Understanding the UPS Package Intercept Process

Eligibility Criteria

Not all packages qualify for interception. Eligibility depends on factors like the shipping method, destination, and current status of the package. For instance, packages already delivered or those shipped via UPS SurePost or UPS Mail Innovations are typically ineligible.

Processing Time and Fees

Once an intercept request is submitted, UPS attempts to modify the shipment within a few business days. Fees can range from $13 to $75, varying based on shipment type and destination. For urgent or premium services, costs may increase up to $500.

The Cost of Intercepting a UPS Package

Interception fees are influenced by several factors:

  • Shipping Method: Standard, Express, or Next-Day deliveries impact the cost.
  • Destination: Domestic vs. international shipments may have different fee structures.
  • Package Value: High-value items might incur additional security-related fees.

For the most accurate pricing, consult the UPS Package Intercept pricing page.

Alternatives to Package Interception

Redirecting to a UPS Access Point

If interception isn't feasible, consider redirecting your package to a nearby UPS Access Point location. This option might be more cost-effective and ensures secure pickup at your convenience.

Refusing Delivery or Returning to Sender

Another alternative is to refuse the package upon delivery, prompting UPS to return it to the sender. Alternatively, use UPS's return services to send the package back.

Tips for Successful Package Interception

  • Act Quickly: Submit intercept requests as soon as possible to increase the chances of success.
  • Provide Accurate Information: Ensure all details, such as tracking number and new address, are correct.
  • Monitor Package Status: Use UPS tracking to stay updated on your package's status.
  • Understand Fees: Weigh the cost of interception against the value and urgency of the shipment.

Tracking Your Intercepted Package

After requesting an intercept, you can track the progress through the UPS Tracking tool using your tracking number. Additionally, signing up for UPS My Choice provides real-time alerts and management options for your deliveries.

Pros and Cons of Intercepting a UPS Package

Advantages

  • Avoid delivery to the wrong address
  • Enhance security for valuable items
  • Ensure timely delivery adjustments

Disadvantages

  • Additional fees involved
  • No guarantee of successful interception
  • Not applicable for all package types

Conclusion

Intercepting a package with UPS offers a valuable solution for correcting shipping errors, securing valuable items, and preventing unauthorized deliveries. By understanding the process, associated costs, and available alternatives, you can make informed decisions to manage your shipments effectively. For more detailed information, visit the UPS Package Intercept service page or contact UPS customer service.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
Read More
Revolutionize your parcel shipping strategy.
Get a free analysis
© Copyright 2024 ShipScience.com. All Rights Reserved.  Terms of Use  |  Privacy