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Guides  /  Parcel Claims  /  How to file a FedEx claim
Guide

How to file a FedEx claim.

The steps, the evidence, and the deadline.

FedEx reimburses for shipments it loses or damages, if you file correctly and on time. Here is how.

Check my claims potential

When you can file

File a FedEx claim for lost shipments and for packages that arrive damaged. Both have filing windows, so confirm the issue and submit promptly.

What you need

The tracking number, proof of value, and supporting documentation, including photos for damage claims. Hold onto the packaging and contents until resolved.

The faster way

Across real volume, manual filing misses deadlines. SimpleClaims detects eligible FedEx shipments and files end to end.

← Back to the Parcel Claims guide

Frequently asked

What documentation does a FedEx claim need?

The tracking number, proof of value, and for damage, photos and a description of the damage. Keep the packaging until the claim is resolved.

Is there a deadline to file a FedEx claim?

Yes, filing windows are limited and vary by claim type. Prompt filing is essential, which is why automation helps avoid missed deadlines.

Recover your FedEx claims automatically

SimpleClaims files and tracks them for you.

Check my claims potential Talk to our team

See what’s hiding in your shipping data.

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