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Calculate your ROI →Dimensional (DIM) weight is how UPS and FedEx charge for the space a package occupies, not just what it weighs. For light, bulky shipments it usually decides your bill. Here is how it works and how to lower it.
Carriers have limited space on a truck or plane, so they charge for volume as well as weight. Dimensional weight converts a package's size into a billable weight. You pay on whichever is higher: the package's actual weight or its dimensional weight.
For dense items, actual weight usually wins. For light, bulky items (think a pillow or an empty-ish box), dimensional weight wins, and it can be several times the real weight.
Multiply length × width × height in inches, then divide by the carrier's DIM divisor. A 20 × 16 × 12 inch box is 3,840 cubic inches. At a divisor of 139, that is about 28 lbs of dimensional weight, even if the box weighs 6 lbs. You would be billed on 28 lbs.
The divisor is the lever. A lower divisor produces a higher dimensional weight and a higher bill. Carriers have shifted divisors lower over time, which quietly raises costs. The divisor is also negotiable in a carrier agreement, which is why it is a frequent target in a rate negotiation.
The short version: you are billed on the greater of actual and dimensional weight. Lower divisors mean higher bills, and the divisor is negotiable.
The DIM divisor is the number you divide a package's cubic size by to get its dimensional weight. A common ground divisor is 139; a lower divisor produces a higher billable weight.
Right-size packaging, negotiate the divisor and minimums in your carrier contract, and audit invoices for misapplied DIM charges. ShipScience does the auditing and negotiation against your real shipments.
We audit and renegotiate dimensional charges on your real shipments.
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