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SimpleClaimsAutomate loss & damage claims end to end ActiveAuditParcel audit & automated carrier disputesOptimize & monitor
CarrierWatchTime-in-transit & SLA monitoring My Next Carrier FREEFind new, alternative carriers from your data Parcel Data Platform FREECross-carrier data & unified reportingAutomate & build
ParcelAgents NEWAgentic AI layer for your parcel ops ShipScience APIBuild on our parcel data & toolingEstimate your loss and damage claims upside in two minutes.
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Apparel & Accessories Beauty & Supplements Furniture & Big-and-Bulky Subscription Boxes 3PLs & FulfillmentHow shippers cut costs and recovered more with ShipScience.
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Rate Negotiations FULL SERVICEOptimize and own your custom rates Bid Rating NEWScore a proposal before you sign Contract Pricing BlueprintWhat fair looks like, by the numbers Contract Negotiation BlueprintA data-built negotiation playbookRate-change impact
GRI Impact Analysis NEWYour real annual rate increase Peak / Demand ImpactWhat surcharges are costing you Announcement ImpactThe dollar cost of one change Rezone ImpactCost of an origin ZIP changeNetwork & flexible
Network Strategy FULL SERVICEDesign your optimal carrier network M&A / DiligenceParcel spend read before a deal Advisory & StrategyExpert time, $350/hr Custom ProjectScoped to your situationWe model the opportunity on your real shipment data.
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Claims ROI CalculatorEstimate recoverable claims Audit ROI CalculatorEstimate refund upside API & Help DocsSetup and referenceEstimate your loss and damage claims upside in two minutes.
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David Sullivan is Director of Professional Services at ShipScience, where he helps enterprise shippers gain greater control over parcel costs, carrier performance, and operational efficiency.
With nearly 25 years of experience in parcel logistics, David specializes in small parcel and LTL carrier contract negotiation, pricing optimization, and operational strategy. Throughout his career, he has led consultative engagements that have helped shippers improve carrier agreements, reduce transportation costs, and strengthen their overall parcel strategy.
Prior to joining ShipScience, David held multiple leadership roles at Shipware, including Vice President of Operations and Vice President of Professional Services. Earlier in his career, he served as a senior consultant helping companies optimize their UPS, FedEx, DHL, and LTL carrier agreements—successfully improving more than 120 carrier contracts and delivering millions in annual shipping cost savings for clients.
David is known for his deep understanding of carrier pricing structures, his consultative approach to logistics optimization, and his ability to build and lead high-performing teams that deliver measurable results for shippers.
He holds an MBA from Northeastern University’s D’Amore-McKim School of Business and a BA in History from Temple University.