Quick answer
Jitsu is a tech-enabled last-mile carrier built around one commitment: reliable, on-time delivery for every package. The company maintains a 99%+ on-time delivery rate across a growing U.S. network that now covers 40% of the country and 130 million people, including dense coverage across the West Coast, East Coast, Texas/South Central, and the Midwest. Jitsu’s core value is a relentless commitment to operational excellence — delivering industry-leading performance, transparent pricing, and an elevated delivery experience for the shippers and customers it serves. My Next Carrier tells ecommerce brands and 3PLs evaluating their last-mile options exactly how much of their volume fits for Jitsu.
Core regional hubs deliver service in major metros
Jitsu was founded in 2015 and spent its early years mastering time-sensitive, perishable delivery. That discipline carried over. When the company expanded into retail and apparel, it brought the same operational standards: purpose-built routing software, predictive capacity management, and a driver model designed to handle surges without compromising service. In the first quarter of 2026, new clients onboarded in 2025 were already generating over 30% of total network volume — a fast ramp that reflects how shippers feel about the onboarding experience and early performance.
Jitsu got its start on the West Coast and has spent the past decade deepening connectivity and coverage across the region. Jitsu’s Reno hub, opened in early 2026, connects the full West Coast corridor and gives shippers access to more than 72% of the West Coast population with reach all the way from San Diego to Seattle. Today, Jitsu has expanded its footprint across the U.S. with a network of core regional hubs throughout the West, Central and East — giving shippers running multi-market operations a single carrier capable of simplifying complexity across every major region of the country.
Last-mile optionality for the modern shipper
Jitsu offers both expedited and standard service, giving brands and shippers the optionality and flexibility they need across speed and cost efficiency. For high-volume e-commerce brands and 3PLs, having a single carrier that can offer various delivery speeds simplifies operations and opens up smarter, more strategic decisions about how to serve their customers’ needs.
Transparent pricing delivers operational advantages
Jitsu is known for a pricing approach that most logistics managers would describe as refreshingly straightforward. No layers of hidden accessorial fees, no residential surcharges, no surprises on the invoice at month-end. For operations teams who spend real time reconciling carrier invoices, that transparency compounds over time into a genuine operational advantage.
“ShipScience has built exactly the kind of tool that today’s brands and shippers need to make smarter carrier decisions, and we’re proud to be part of it,” said Jitsu CEO Adam Bryant. “Jitsu was built to outperform on the metrics that actually move the needle: on-time rates, transparent pricing, and reliability at scale. This integration makes it easier for brands and 3PLs to see that for themselves.”
Are you a fit for Jitsu? My Next Carrier tells you exactly that
My Next Carrier runs your actual invoice and package data against Jitsu’s real rate cards, ZIP coverage, and transit commitments. If you have meaningful volume in Jitsu’s West Coast, Northeast, Texas, or Midwest markets, the platform will show you what that volume costs you today versus what it would cost through Jitsu, lane by lane, not as an average. One click from there starts the conversation with the right contact on Jitsu’s team.
The analysis is free for shippers. It runs in under 24 hours.
Find your Jitsu-eligible volume: shipscience.com/my-next-carrier
Sources: Jitsu Q1 2026 Growth Highlights; Supply Chain Dive on Jitsu’s Midwest expansion; Supply Chain Dive on Jitsu’s Detroit launch
