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Competitor credit Program

Trapped in a contract?

We get it. You signed up for shipping software that promised the world - huge savings, smarter logistics, seamless integrations - and now you're counting down the months until you can escape. Don't wait. We'll buy out your contract.

Show us your current agreement with any competing shipping optimization platform, and we'll credit the remaining value toward your ShipScience subscription.

Still have 8 months left on your enterprise plan with another provider? That's 8 months of ShipScience's SimpleClaims, ActiveAudit, and ParcelAgents - on us.
Some of the world’s best brands love ShipScience.
Overstock VIVO Tires Easy Rough Country NSI Industries ECS Tuning Lumens Lids Kenco Jeni's Ice Creams Bed Bath & Beyond Tire Agent Soylent Purple Carrot Arrowhead Engineered Products ConEquip Hardware Resources CJ Pony Parts

Answers to common questions.

Carrier payments actually remitted to you; we invoice only after you’ve been paid.
No. No recoveries, no fee.
Monthly in arrears, with claim IDs, carrier, paid dates/amounts, check numbers or EFT ids, and fee calculation (source of record).
Not by default. For enterprise procurement, we can structure optional minimums/commitments while keeping fees outcome‑aligned. (Talk to Sales.)
Yes—paid pilots typically run 30–90 days. We stand up connectors (Shopify/BigCommerce/ShipStation/SFTP, UPS/FedEx), enable SSO/RBAC, baseline KPIs (minutes/claim, on‑time %, approval %, claim‑to‑cash), and run live claims (auto + customer‑identified). We conclude with an executive readout and rollout plan. USPS/DHL can be added as they go live.
Yes—you can sign up for a 30-day, risk free trial from our website.  For SimpleClaims, most enterprise customers choose a 30–90‑day paid pilot with clear KPIs.  (Talk to Sales.)
No—SimpleClaims complements insurance. We centralize carrier claims (loss/damage), prevent deadline/field misses, and produce clean evidence packs. If you use insurance, SimpleClaims still reduces effort and improves documentation quality.
See what's hiding in your shipping data.

See what’s hiding in your shipping data.

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