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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 14, 2023
How to Request a UPS Shipping Charge Correction for an Undeliverable 2nd Day Air Return

Accurate shipping charges are essential for business profitability and customer satisfaction. This guide details how to request a UPS shipping charge correction for undeliverable 2nd Day Air returns by identifying billing errors, effectively communicating with UPS, and maintaining thorough documentation. Learn strategies to overcome challenges and prevent future discrepancies, ensuring reliable and cost-efficient shipping operations.

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May 14, 2023
How to Make a UPS Returns WW Express Saver Easily and Quickly

Streamline your returns with UPS Returns Worldwide Express Saver. Whether you're a frequent shopper or a business owner, this reliable service offers speed, flexibility, and cost-effectiveness. Easily generate online return labels, enjoy convenient drop-off or pickup options, and track shipments in real-time. Enhance customer satisfaction and simplify your return process effortlessly with UPS.

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May 14, 2023
UPS Next Day Air Commercial Delivery Intercept: What You Need to Know

Unlock the full potential of UPS Next Day Air Commercial Delivery Intercept, empowering businesses to reroute, hold, or return shipments even after dispatch. This comprehensive guide covers how the service works, its benefits like increased control and customer satisfaction, associated costs, restrictions, and compares alternatives. Optimize your delivery strategy and maintain seamless operations with UPS intercepts.

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May 14, 2023
How to Intercept Third Party Packages with UPS 2nd Day Air Commercial Delivery

Discover how to intercept third-party packages using UPS 2nd Day Air Commercial Delivery. From preventing fraud and correcting misdeliveries to ensuring secure, timely deliveries, this comprehensive guide details the necessary steps, costs, and tools like UPS My Choice. Master package management and safeguard your shipments with expert tips and essential insights.

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May 14, 2023
Understanding UPS Next Day Air Commercial Delivery Intercept Third Party

Discover how UPS Next Day Air ensures fast, reliable next-business-day delivery for urgent shipments. Learn about commercial and third-party intercept services that offer flexibility in rerouting packages, enhancing security and control. Explore benefits like increased customer satisfaction, real-time tracking, and tailored delivery options, making UPS a top choice for businesses needing efficient shipping solutions.

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May 14, 2023
UPS WW Express Undeliverable Return: What You Need to Know

Navigate UPS Worldwide Express undeliverable returns with ease. Learn common reasons packages fail delivery, from incorrect addresses to customs issues, and discover effective prevention strategies. Understand the return process, track your shipments, request refunds, and ensure successful international deliveries. Maximize the reliability of your UPS shipments with our comprehensive guide.

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May 14, 2023
Understanding the Difference Between UPS Not Previously Billed Standard and Standard Shipping to Canada

Navigating shipping to Canada? Discover the key differences between UPS Not Previously Billed Standard and Standard Shipping. Learn how UPS offers faster delivery with variable costs, ideal for high-volume and urgent shipments, while Standard Shipping provides predictable rates perfect for budgeting and non-urgent deliveries. Make informed decisions to optimize your business's shipping strategy effectively.

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May 14, 2023
How to Make the Most of UPS Ground Hundredweight Delivery Intercept

Optimize your shipping with UPS Ground Hundredweight Delivery Intercept. Designed for businesses handling packages between 100-500 pounds, this service allows you to redirect shipments before delivery, saving time and costs by preventing returns and reroutes. Enhance customer satisfaction, ensure secure deliveries, and streamline your logistics with practical tips and real-life success stories.

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May 14, 2023
How to Handle UPS Not Previously Billed Ground Commercial Collect Shipments

Managing UPS not previously billed ground commercial collect shipments is vital for businesses reliant on shipping. This comprehensive guide explains how these shipments work, common billing issues, and effective steps to resolve discrepancies. Learn best practices to prevent invoicing errors, ensure smooth operations, and maintain financial stability by proactively handling your UPS commercial collect shipments.

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May 14, 2023
How to Get UPS Not Previously Billed Worldwide Expedited Shipping

Discover how to leverage UPS Worldwide Expedited Shipping for your international business without incurring unexpected charges. Learn about its global reach, reliability, and cost-saving strategies. This guide covers signing up, optimizing shipments, avoiding common mistakes, and maximizing tracking features to ensure your packages arrive on time and your bills stay under control.

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