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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 24, 2026
How Veho Delivers a Premium Customer Experience at Parcel Scale

Veho reaches 40% of U.S. shoppers across 60 metros with 99%+ on-time delivery. Find your Veho-eligible volume through ShipScience's My Next Carrier.

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June 18, 2026
OSM Worldwide — How the OSM Premium Network® Optimizes Lightweight Parcel Shipping

OSM Worldwide is a nationwide eCommerce and DTC parcel expeditor averaging 3-day delivery for shipments. Find your OSM-eligible volume via My Next Carrier.

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June 16, 2026
ShipX — Built for Modern Parcel Logistics

ShipX provides nationwide parcel delivery with faster transit times, lower transportation costs, and infrastructure purpose-built for modern e-commerce.

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June 9, 2026
OnTrac — Why OnTrac Is Now the Largest Alternative Carrier Network in the U.S.

OnTrac reaches 75+% of U.S. shoppers with a unified coast-to-coast, 7-day/week delivery network. Find your OnTrac-eligible volume with ShipScience’s My Next Carrier.

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June 4, 2026
Why Jitsu's 99% On-Time Rate Is the Number That Matters Most

Quick answer Jitsu is a tech-enabled last-mile carrier built around one commitment: reliable, on-time delivery for every package. The company maintains a 99%+ on-time delivery rate across a growing U.S. network that now covers 40% of the country and 130 million people, including dense coverage across the West Coast, East Coast, Texas/South Central, and the […]

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June 2, 2026
Why UDS Is the Right Call for Midwest Last-Mile Volume

Quick answer United Delivery Service (UDS) is a Midwest regional carrier that has been operating in the Chicago metro area for over 50 years, with a network now covering Illinois, Indiana, and Wisconsin with guaranteed next-day delivery and same-day service in select markets. UDS processes over 100,000 pieces across B2B and residential routes, with no […]

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May 29, 2026
Complete Guide to Parcel Audit in 2026

The Headline Truth: The Modern Audit Is About Process, Not Just Refunds The 2018 parcel audit story was about catching the carrier overcharging you and filing claims to get your money back. That story is mostly over. Carriers bill more systematically than they used to. Late delivery refunds only apply to a narrow set of […]

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May 29, 2026
UPS Audit: 7 Refund Categories Your Carrier Won't Surface

A UPS audit in 2026 does two things at once. It files refund claims where UPS billed in error or owes back under the Service Guarantee (smaller pool than five years ago because UPS bills more systematically and the GSR rules narrowed materially). And it surfaces shipper-side operational deviations through anomaly detection on the same […]

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May 29, 2026
ShipScience Parcel Refund Index Q2 2026

The headline: 124M+ audited shipments analyzed. The biggest finding from the data: carrier billing accuracy has improved dramatically over the last five years. Late-delivery refunds apply to a narrow slice of the network (premium express only). The pool of dollars recoverable from straight carrier billing errors is smaller than the 2018 playbook implies. What replaced […]

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May 29, 2026
FedEx Audit: Recover 1.5-3% of Annual Parcel Spend

A FedEx audit recovers and saves 1.5 to 3 percent of annual FedEx spend for most shippers in 2026.  The definition of "audit" has changed in 2026, and the composition of the recoverable dollars has also shifted. Most of it is no longer "FedEx billed you wrong" — most of it is "your operation triggered […]

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