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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 14, 2023
How to Request a UPS Shipping Charge Correction for 2nd Day Air Residential Delivery Intercept Third Party

Ensure accurate UPS billing by requesting shipping charge corrections for 2nd Day Air Residential Delivery Intercept Third Party. Learn how to identify common billing errors, gather necessary documentation, and submit a successful claim within UPS’s timeframes. Follow our step-by-step guide to avoid overpaying, maintain precise invoices, and streamline your shipping processes effectively.

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May 14, 2023
Understanding the UPS Chargeback Standard

Discover the essentials of UPS chargebacks and their significant impact on e-commerce businesses. This blog post delves into what chargebacks are, common causes, and strategies to prevent them. Learn how accurate packaging, verifying addresses, leveraging technology, and best shipping practices can reduce costs and protect your reputation. Ensure smooth operations and satisfied customers by mastering UPS chargebacks.

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May 14, 2023
What to Do When Your UPS Next Day Air Saver Delivery Is Undeliverable

Facing an undeliverable UPS Next Day Air Saver delivery? Discover common causes like incorrect addresses or recipient unavailability and learn effective steps to resolve issues quickly. From tracking your package and ensuring accurate shipping information to requesting refunds and contacting UPS customer service, our guide helps ensure your package reaches you smoothly and efficiently.

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May 14, 2023
Shipping with UPS 2nd Day Air A.M. Hundredweight: What You Need to Know

Discover how UPS 2nd Day Air A.M. Hundredweight shipping provides a reliable, cost-effective solution for sending items between 100–500 pounds. Guaranteeing delivery within two business days, this service is ideal for businesses and individuals seeking speed without the high costs of freight. Learn to calculate costs, prepare shipments, and avoid common mistakes for a seamless experience.

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May 14, 2023
How to Request a UPS Shipping Charge Correction for an Undeliverable 2nd Day Air Return

Accurate shipping charges are essential for business profitability and customer satisfaction. This guide details how to request a UPS shipping charge correction for undeliverable 2nd Day Air returns by identifying billing errors, effectively communicating with UPS, and maintaining thorough documentation. Learn strategies to overcome challenges and prevent future discrepancies, ensuring reliable and cost-efficient shipping operations.

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May 14, 2023
How to Make a UPS Returns WW Express Saver Easily and Quickly

Streamline your returns with UPS Returns Worldwide Express Saver. Whether you're a frequent shopper or a business owner, this reliable service offers speed, flexibility, and cost-effectiveness. Easily generate online return labels, enjoy convenient drop-off or pickup options, and track shipments in real-time. Enhance customer satisfaction and simplify your return process effortlessly with UPS.

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May 14, 2023
UPS Next Day Air Commercial Delivery Intercept: What You Need to Know

Unlock the full potential of UPS Next Day Air Commercial Delivery Intercept, empowering businesses to reroute, hold, or return shipments even after dispatch. This comprehensive guide covers how the service works, its benefits like increased control and customer satisfaction, associated costs, restrictions, and compares alternatives. Optimize your delivery strategy and maintain seamless operations with UPS intercepts.

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May 14, 2023
How to Intercept Third Party Packages with UPS 2nd Day Air Commercial Delivery

Discover how to intercept third-party packages using UPS 2nd Day Air Commercial Delivery. From preventing fraud and correcting misdeliveries to ensuring secure, timely deliveries, this comprehensive guide details the necessary steps, costs, and tools like UPS My Choice. Master package management and safeguard your shipments with expert tips and essential insights.

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May 14, 2023
Understanding UPS Next Day Air Commercial Delivery Intercept Third Party

Discover how UPS Next Day Air ensures fast, reliable next-business-day delivery for urgent shipments. Learn about commercial and third-party intercept services that offer flexibility in rerouting packages, enhancing security and control. Explore benefits like increased customer satisfaction, real-time tracking, and tailored delivery options, making UPS a top choice for businesses needing efficient shipping solutions.

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May 14, 2023
UPS WW Express Undeliverable Return: What You Need to Know

Navigate UPS Worldwide Express undeliverable returns with ease. Learn common reasons packages fail delivery, from incorrect addresses to customs issues, and discover effective prevention strategies. Understand the return process, track your shipments, request refunds, and ensure successful international deliveries. Maximize the reliability of your UPS shipments with our comprehensive guide.

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