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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 14, 2023
UPS Returns 3 Day Select: A Comprehensive Guide

Discover how UPS Returns 3 Day Select can streamline your business's return process. This comprehensive guide covers setup, costs, benefits, and tips to maximize efficiency. Enhance customer satisfaction, reduce shipping expenses, and utilize real-time tracking. Learn to avoid common pitfalls and explore alternative solutions to optimize your returns management with UPS’s reliable, customizable service.

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May 14, 2023
Get Your Urgent Shipments Delivered with UPS Express Critical Door To Door

Ensure your urgent shipments arrive swiftly and securely with UPS Express Critical Door to Door Delivery. Whether it’s same-day, overnight, or specialized handling for sensitive items, UPS provides reliable, customized solutions backed by real-time tracking and exceptional customer support. Trust UPS Express Critical to meet tight deadlines and deliver peace of mind for your most time-sensitive packages.

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May 14, 2023
How to Make a UPS Returns WW Express Shipment

Streamline your returns with UPS Returns WorldWide Express Shipment. Our comprehensive guide covers everything from preparing and packaging your items to choosing the right shipping label and scheduling pickups. Benefit from real-time tracking, flexible options, and a 98% delivery success rate. Avoid common mistakes and ensure a smooth, efficient return process every time.

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May 14, 2023
How to Resolve UPS Not Previously Billed 3 Day Select Commercial Charges

Facing unexpected UPS 3 Day Select commercial charges? This comprehensive guide walks you through understanding UPS shipping fees, identifying unbilled charges, and resolving billing disputes effectively. Learn practical steps to manage your UPS account, negotiate with customer service, and prevent future issues, ensuring smooth and cost-effective shipping for your business.

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May 14, 2023
How to Handle a UPS Ground Return to Sender for a Third Party

Handling a UPS Ground return to sender for a third party requires understanding the process and common reasons. Key steps include initiating the return, properly packaging the item, effective communication, tracking the shipment, and managing refunds or disputes. By following best practices, you ensure a smooth and efficient return experience for all involved parties.

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May 14, 2023
Maximizing Efficiency with UPS Express Critical Surface Shipping

Transform your shipping strategy with UPS Express Critical Surface Shipping. Enjoy cost-effective, flexible ground transportation with same-day, next-day, and second-day delivery options tailored to your business needs. Benefit from real-time tracking, enhanced security, and sustainability, while cutting expenses and improving delivery times. Streamline your logistics efficiently and responsibly with UPS, keeping your business competitive.

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May 14, 2023
Understanding UPS Returns Standard

Efficiently manage product returns and enhance customer satisfaction with UPS Returns Standard. This guide delves into the benefits, setup process, and best practices for utilizing UPS’s reliable, cost-effective solution. Learn how consistent return processes, flexible shipping options, and real-time tracking can streamline your operations, reduce costs, and foster customer loyalty, optimizing your business’s returns management.

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May 14, 2023
What to Do When Your UPS 2nd Day Air Delivery Is Undeliverable

Facing an undeliverable UPS 2nd Day Air delivery? Discover common reasons like incorrect addresses or weather disruptions and learn actionable steps to resolve the issue. From contacting UPS customer service and tracking your package to understanding your consumer rights and preventing future delivery problems, this guide ensures your shipments reach their destination promptly.

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May 14, 2023
Shipping with UPS Next Day Air Saver Hundredweight Third Party

Discover how UPS Next Day Air Saver Hundredweight Third Party Shipping can transform your business's shipping strategy. This cost-effective service consolidates multiple packages for next-day air delivery, offering substantial savings, real-time tracking, and comprehensive insurance. Perfect for businesses needing fast, reliable shipping of large quantities, ensuring timely delivery of time-sensitive goods efficiently and affordably.

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May 14, 2023
How to Request a UPS Shipping Charge Correction for Ground Undeliverable Returns

Facing UPS ground undeliverable returns? Our comprehensive guide explains how to request a shipping charge correction, understand UPS policies, and resolve common issues like incorrect addresses or recipient unavailability. Discover expert tips to ensure accurate shipping information, prevent future returns, and optimize your UPS shipping process, saving time and reducing costs effectively.

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