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A stylized logo with the letter M designed using a yellow and purple shape on the left side, followed by the black text MEDIA in bold uppercase letters on a white background.
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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 6, 2023
Measuring Average Resolution Time and Its Importance for e-Commerce Operations

Discover how Average Resolution Time (ART) drives e-commerce success by enhancing customer satisfaction and loyalty. Learn to calculate, monitor, and reduce ART with effective strategies and advanced support tools.

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June 6, 2023
Understanding Subscription Churn Rate: How to Measure It and Why It Matters for E-Commerce Operations

Understand the importance of subscription churn rate in e-commerce success. Explore key factors, effective strategies, and data-driven insights to reduce churn and drive revenue in your subscription-based business.

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June 6, 2023
Understanding Click-Through Rate (CTR): How to Measure It and Why It Matters for e-Commerce Operations

Unlock the power of Click-Through Rate (CTR) in e-commerce. Learn how to measure, analyze, and optimize CTR to enhance your digital marketing strategies, boost engagement, and drive higher conversions.

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June 6, 2023
Measuring the Rate of Shopping Cart Abandonment: Why it Matters for E-Commerce Operations

Measure shopping cart abandonment rates to boost your e-commerce success. Discover key factors, impacts on revenue, and effective strategies to reduce abandonment and enhance your online store’s performance.

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June 6, 2023
Measuring Pageviews per Visitor and Why It Matters for e-Commerce Operations

Master pageviews per visitor to enhance your eCommerce performance. Learn to measure engagement, optimize navigation, and boost conversions with effective strategies and essential analytics tools.

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June 6, 2023
Measuring Website Traffic: Why It Matters for E-Commerce Operations

Measuring website traffic is vital for e-commerce operations. Learn essential metrics, leverage Google Analytics, and strategically optimize your website to enhance user experience and boost conversions.

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June 6, 2023
How to Measure Perfect Order Rate and Why It Matters for E-Commerce Operations

Learn how Perfect Order Rate (POR) drives e-commerce success by ensuring accurate, timely deliveries and enhancing customer satisfaction. Discover strategies to effectively boost POR and improve your business operations.

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June 6, 2023
Measuring Your Backorder Rate and Why It Matters for E-Commerce Operations

Optimize your e-commerce operations by accurately measuring backorder rates. Discover strategies and technologies to enhance inventory management, boost customer satisfaction, and drive sales growth effectively.

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June 6, 2023
Measuring Shipping Costs and Why It Matters for E-Commerce Operations

Optimize your e-commerce profitability by understanding and measuring shipping costs. Discover key components, strategies, and future trends to reduce expenses, enhance customer loyalty, and boost sales effectively.

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June 6, 2023
Measuring Channel Performance for E-Commerce Operations: Why It Matters and How to Do It

Unlock e-commerce success by measuring channel performance. Explore key metrics, essential tools, and optimization strategies to boost ROI, enhance customer satisfaction, and drive growth in the competitive online marketplace.

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