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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 11, 2023
Understanding the Terms of the FedEx Money Back Guarantee

Shipping with confidence: FedEx Money Back Guarantee ensures your packages arrive on time or you get a refund. Covering services like FedEx Express, Ground, and Freight, this policy helps mitigate shipping costs and delays. Learn the rules, filing claims, and tips to qualify, ensuring smooth deliveries and peace of mind for your business needs.

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May 11, 2023
FedEx Suspends Money-Back Guarantee

FedEx has suspended its money-back guarantee for all domestic and international shipments due to COVID-19 disruptions. This affects customers by removing refunds for delays and potentially increasing shipping costs. The blog explores the reasons behind FedEx’s decision, its impact on users, available alternatives, and the broader industry response to these changes.

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May 11, 2023
UPS Suspends Money Back Guarantee: What You Need to Know

UPS has suspended its money-back guarantee amid COVID-19-induced shipping delays and unprecedented demand. This decision impacts e-commerce businesses and online retailers, pushing them to seek alternative shipping solutions and implement strategies to mitigate disruptions. Explore the reasons behind UPS’s policy change, its effects on your business, and steps to safeguard your operations during these times.

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May 9, 2023
Why Ecommerce Businesses Should Sell on Walmart Instead of Amazon: Our Advice

Discover why Walmart Marketplace is a top choice over Amazon for ecommerce businesses. With lower fees, greater brand control, access to over 150 million monthly shoppers, and integration with Walmart’s physical stores, sellers can expand efficiently. Embrace Walmart’s commitment to sustainability and reach underserved demographics to boost your online presence and drive growth.

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May 9, 2023
4 Ways to Give Your eCommerce Customers a Memorable Unboxing Experience: Our Tips

The unboxing experience is vital for eCommerce businesses, fostering brand loyalty, differentiating from competitors, and driving organic growth through social sharing. By integrating personalized touches, sustainable packaging, and consistent branding, companies can enhance customer satisfaction, encourage repeat purchases, and attract new audiences. Explore strategies to create memorable unboxing experiences that elevate your business.

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May 9, 2023
How to Optimize Your Warehouse Layout for Order Fulfillment

Enhance your business's efficiency and profitability with our comprehensive guide on optimizing warehouse layouts for order fulfillment. Discover essential strategies for space utilization, advanced storage solutions, effective picking systems, and robust inventory management. Learn to avoid common mistakes and implement continuous improvement practices to significantly boost productivity, ensure workplace safety, and elevate customer satisfaction.

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May 9, 2023
Discover the Top 3 Proven Ways to Increase Revenue Per Visit

Boost your business growth by increasing Revenue Per Visit (RPV) with proven strategies. Discover the importance of RPV, understand consumer psychology, implement effective upselling and cross-selling techniques, enhance customer experience, utilize personalization, optimize pricing strategies, streamline sales processes, and build customer loyalty. Leverage data-driven insights and expert tips to maximize profitability and ensure sustainable success.

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May 9, 2023
Retailers Look to Ecommerce Fulfillment Providers for Last Mile Delivery

As ecommerce sales surge, retailers turn to fulfillment providers to master last mile delivery—the crucial step impacting customer satisfaction. This article explores last mile logistics challenges, tailored delivery solutions, and the benefits of outsourcing to specialized providers. Discover how these partnerships enhance delivery efficiency, boost customer loyalty, and drive business growth.

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May 9, 2023
A Eulogy for Black Friday: Saying Goodbye to an Era of Shopping Frenzy

Black Friday’s chaotic shopping frenzy in the United States is waning as consumers embrace e-commerce, sustainability, and support for local businesses. This article explores Black Friday’s origins, shifts in consumer behavior, environmental impacts, and the rise of alternatives like Small Business Saturday. Discover how holiday shopping is evolving into more responsible, ethical, and personalized experiences.

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May 9, 2023
How to Pick the Right Order Fulfillment Model: A Comprehensive Guide

Discover how to choose the ideal order fulfillment model for your business. This comprehensive guide covers in-house, third-party, dropshipping, and hybrid options, along with essential strategies for inventory management, warehouse location, shipping, and leveraging technology. Optimize your fulfillment process to enhance customer satisfaction and drive growth.

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