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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
Comparing UPS and USPS Speed: Which Delivery Service is Faster?

Compare UPS and USPS delivery services to determine the best fit for your shipping needs. This comprehensive overview covers shipping speeds, costs, tracking, and service features. Whether you require fast international shipping with UPS or cost-effective domestic options with USPS, discover the advantages and drawbacks of each carrier to make an informed decision for your packages.

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September 27, 2024
Understanding the Amazon FBA Box Size Limit

Mastering Amazon FBA box size limits is essential for sellers’ success, impacting shipping costs, product visibility, and customer satisfaction. Proper sizing minimizes fees, enhances search rankings, and optimizes space. This guide explores the benefits and challenges of FBA, effective packaging strategies, and how adhering to box size limits can boost profitability and ensure a superior customer experience.

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September 27, 2024
Understanding UPS Shipping Rates by Weight

Unlock the secrets of UPS shipping rates with our comprehensive guide for small businesses. Learn how weight, destination, and service types impact costs, and discover strategies to optimize packaging and reduce expenses. Master dimensional weight, compare carriers, and negotiate better rates to enhance profitability and ensure customer satisfaction.

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September 27, 2024
How to Download New Tracking Numbers in FedEx Ship Manager

Master FedEx Ship Manager to streamline your shipping operations. Understand the critical role of tracking numbers in visibility, security, and customer satisfaction. Follow our step-by-step guide to generate and manage tracking numbers, resolve common issues, and apply best practices. Enhance your logistics with real-time tracking, cost-effective solutions, and seamless integrations for optimal business performance.

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September 27, 2024
How to Get a Refund When Your Amazon Order Never Arrived

Master Amazon’s shipping and refund policies with our comprehensive guide. Learn to track your orders, navigate the refund process, contact customer service, and prevent future delivery issues. Whether facing lost packages, delays, or damaged items, empower yourself with essential steps to secure refunds and enhance your Amazon shopping experience today.

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September 27, 2024
How to Get a Refund for a Cancelled UPS Shipment

When a UPS shipment is cancelled, securing a refund is essential. This guide explains UPS’s refund policy, common cancellation reasons, and step-by-step instructions to request refunds. Learn how to avoid common mistakes, adhere to deadlines, and explore alternative solutions like rescheduling or rerouting. Ensure a smooth refund process and better manage your future UPS shipments.

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September 27, 2024
Understanding the Difference Between Declared Value and Customs Value in UPS Worldship

Master UPS Worldship by distinguishing declared and customs values. Declared value impacts your insurance coverage, while customs value determines applicable duties and taxes. This guide explains their significance, accurate calculation methods, common pitfalls, and best practices. Ensure compliance and proper documentation to avoid unexpected charges, shipment delays, and legal penalties for smooth international shipping.

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September 27, 2024
Understanding the UPS Delivery Intercept Fee

Learn how UPS’s delivery intercept fee ensures your packages reach the right destination, even if plans change. This guide breaks down the service, costs, and step-by-step process to reroute shipments efficiently. Discover alternatives and expert tips to manage your deliveries seamlessly, preventing missed or misdelivered packages and ensuring timely arrivals every time.

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September 27, 2024
How to Use UPS for Shipping with Dry Ice

Ensure your temperature-sensitive shipments remain safe and compliant with dry ice and UPS. Our comprehensive guide covers everything from understanding dry ice and its applications in various industries to selecting the right UPS services. Learn about proper packaging, safety precautions, accurate labeling, and temperature monitoring to guarantee your perishable goods arrive fresh and on time.

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September 27, 2024
Understanding Restocking Fees in E-Commerce Logistics

Navigating the complexities of e-commerce returns, this guide explores restocking fees—charges applied to returned items to cover processing costs. Learn how these fees help manage operational expenses, deter frivolous returns, and maintain product value. Discover their impact on consumer behavior and best practices for transparent, customer-friendly policies that effectively balance profitability with satisfaction.

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