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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

January 21, 2025
Complete Guide to Ups Package Investigation and Contacting Customer Support

Take control of missing or damaged UPS packages. This guide reveals why investigations begin, how to file claims, and ways to stay updated through tracking tools. Learn crucial tips for streamlined communication with UPS, avoid headaches with thorough documentation, and discover potential outcomes to finalize any shipping mishaps with ease. Ensure swift resolutions confidently now.

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January 21, 2025
Understanding UPS Package Insurance and Rates

Concerned about shipping damage with UPS? Learn about coverage options, rates, and the claims process to protect valuable or fragile items. Explore basic and add-on protections, plus tips on accurate declared value and risk assessment. Safeguard your shipments, avoid losses, and make informed decisions for peace of mind and seamless operations. Choose the right policy.

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January 21, 2025
Ups Package Not Delivered? Here's What You Need to Know

Struggling with UPS delays or missing shipments? Our guide reveals common delivery pitfalls—from incorrect addresses and weather disruptions to potential theft—and offers proactive steps to safeguard your packages. Learn how to track effectively, resolve “not delivered” notifications, and leverage UPS tools like My Choice for smoother, worry-free deliveries. Start preventing future worries with proven solutions.

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January 21, 2025
Understanding the UPS Claim Package Process for Missing Deliveries

Every day, 1.7 million packages vanish in the U.S. Understanding how to file a UPS claim can restore peace of mind. From verifying your tracking details and deadlines to uploading proof and appealing decisions, this guide navigates key steps that raise your success rate and ensure timely compensation for missing deliveries and keep shipping smooth.

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January 21, 2025
Understanding Ups Claims: A Comprehensive Guide to Support and Strategies

Discover the essentials of UPS claims—covering damage, loss, and service mishaps. This guide explains filing deadlines, documentation tips, and success strategies. Learn how proper packaging, shipping insurance, and wise carrier choices help prevent future claims, ensuring smooth deliveries and peace of mind when shipping valuables or time-sensitive packages. Master claims to protect your bottom line.

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January 21, 2025
Ups Claims Customer Service Assistance

Lost, delayed, or damaged shipments can disrupt your operations. This blog unpacks UPS’s claims process, guiding you on filing, tracking, and documenting claims. Learn to leverage phone, chat, and mobile app channels for quicker resolutions. Arm yourself with essential paperwork, stay informed on service guarantees, and streamline claims for prompt reimbursements and secure timely payouts.

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January 21, 2025
Understanding the UPS Claim Center: Contact Information and Procedures

Discover how to swiftly resolve lost or damaged shipments with the UPS Claim Center. Learn crucial deadlines, best contact times, and documentation essentials to streamline your case. Leverage phone, email, or online tools to track progress, avoid pitfalls, and escalate if needed. Stay proactive for a smoother claims experience and reliable shipping outcomes. Act fast.

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January 21, 2025
Check Your UPS Claim Status Easily Online

Stay updated on your UPS claim with quick online checks. This guide outlines step-by-step instructions, alternative methods like the mobile app and phone support, and solutions for troubleshooting common issues. Maximize peace of mind by understanding claim statuses, avoiding delays, and organizing records to get the coverage you deserve. Follow these steps to streamline resolution.

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January 21, 2025
Contacting the UPS Claims Department for Assistance

Need to file a UPS claim for lost, damaged, or delayed packages? This guide explains how UPS investigates claims, what documentation you’ll need, and how to reach the department for faster resolutions. Learn best practices for gathering evidence, navigating the claims process efficiently, and escalating unresolved issues to ensure prompt compensation and peace of mind.

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January 21, 2025
Unlock the Benefits of UPS CampusShip for Your Business

Discover how UPS CampusShip revolutionizes shipping by streamlining operations, tracking packages in real time, and unlocking cost savings. Integrate seamlessly with existing systems, automate workflows, and gain deeper insights through robust analytics. Elevate efficiency, enhance customer satisfaction, and stay ahead in the shipping world. This platform offers user-friendly features that transform logistics for growing businesses.

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