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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

January 26, 2025
UPS Billing Center Login Guide

How do you log in to the UPS billing center? To log in to the UPS billing center, visit the UPS website and locate the billing center login page. Enter your login credentials, including your username and password. After entering the required information, click on the login or submit button to access your UPS billing […]

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January 26, 2025
Quick Guide to UPS Billing Center

Key Highlights Effortlessly manage your UPS invoices, make payments, and stay organized. Gain a clear understanding of your UPS invoice layout, charges, and payment options. Explore various payment methods and set up auto-pay for added convenience. Learn about managing inbound charges, disputing charges, and contacting UPS for assistance. Stay informed on best practices to avoid […]

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January 24, 2025
Navigating UPS Claims: Key Steps for Successful Resolution

Key Highlights File promptly: Start your claim within 60 days of the delivery date. Provide details: Share a good merchandise description and your tracking number. Documentation is key: Collect supporting documents like invoices, damage photos, and packaging details. Online tracking: You can check your claim's progress easily using the UPS claims dashboard. Timeframe: It usually […]

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January 23, 2025
Easy Steps for Filing FedEx Claims Online

Key Highlights Filing an online claim with FedEx is a convenient and efficient way to resolve shipping issues. This guide provides a step-by-step walkthrough of the process, including gathering necessary documentation and navigating the online portal. Whether you're a shipper or recipient, understanding the eligibility requirements and having all the necessary information readily available can […]

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January 23, 2025
Enhancing FedEx Claims Success Rates for Shippers

How does the FedEx claims process work? The FedEx claims process works by submitting a claim online with supporting documentation within 60 days of shipment. FedEx will investigate the claim and provide a resolution within 5-7 business days. It's crucial to include all necessary evidence to expedite the claims process efficiently. Key Highlights Understand your […]

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January 22, 2025
Quick Tips for Success: Mastering FedEx Claims Online

Key Highlights Filing a FedEx claim is now easier thanks to the new online platform. This guide will show you how to make your claims process smoother, step by step. You will learn about single and batch claims, how to track your claim status, and what documentation you need. Know the common reasons why claims […]

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January 22, 2025
Understanding the UPS Claim Payment Process and Form Requirements

Navigating UPS claims for lost, damaged, or delayed shipments doesn’t have to be stressful. By gathering correct documentation, filling out forms accurately, submitting within insured deadlines, and knowing coverage limits, you can secure fair compensation. Learn how to streamline the process, avoid common pitfalls, and quickly succeed when filing your UPS claim payment every time.

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January 22, 2025
Contact Information for UPS Claims Assistance

Need help with a lost or damaged UPS shipment? This updated guide provides crucial details on filing claims, from retrieving the right contact numbers to submitting clear documentation. Discover how to fast-track resolutions by contacting specialized representatives, understanding claim steps, and leveraging digital tools for real-time tracking. Don’t let shipping setbacks derail you or profits.

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January 22, 2025
Understanding the UPS Claims Email Process and Address

Discover a clear strategy for filing UPS claims via email. Learn why crucial details—like your tracking number, proof of purchase, and contact info—can expedite resolution for lost or damaged packages. Uncover how to structure your message, find the correct email, and follow up effectively, ensuring a faster, more efficient claims process that truly saves time.

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January 22, 2025
UPS Claim Support: Contact Information and Assistance

Streamline UPS shipping claims by knowing exactly how to contact support, what documentation to provide, and the best steps to ensure quick reimbursement or replacement. This guide covers everything from preparing proof of damage to escalating unresolved issues. Stay organized, stay informed, and expedite your claims with safe, reliable UPS assistance today.

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