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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 20, 2023
How to Handle a Shipment Exception with FedEx

Facing delays with FedEx shipments? Our guide demystifies shipment exceptions, outlining common issues like address errors, weather disruptions, and customs delays. Learn proactive tracking, effective resolution strategies, and prevention tips to ensure smooth deliveries. Save time and money by mastering how to handle FedEx shipment exceptions efficiently.

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May 20, 2023
What Time Does UPS Start Delivering on Saturdays?

Discover how UPS Saturday delivery can meet your weekend shipping needs. Learn which services offer Saturday drops, the benefits for businesses and individuals, scheduling tips, and delivery times. Whether you require faster turnarounds or convenient weekend pickups, UPS provides flexible options to ensure your packages arrive when you need them most. Explore UPS Saturday delivery today!

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May 20, 2023
How to Ship a Package with UPS and Get a Box

Choose UPS for your shipping needs with its comprehensive range of services, over 95% on-time delivery rate, and extensive global network covering 220+ countries. Enjoy convenient features like online tracking and flexible pickup options. Whether small or large, domestic or international, UPS ensures reliable, efficient deliveries tailored to your timeline and budget.

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May 20, 2023
Understanding Delivery Area Surcharges

Delivery area surcharges can significantly impact e-commerce shipping costs, especially when delivering to remote regions. This article explores what these surcharges are, their effects on your bottom line, and strategies to minimize or negotiate them. Learn how to choose the right carrier, optimize shipments, and communicate fees transparently to maintain profitability and customer satisfaction.

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May 20, 2023
DHL Says Delivered, But Where's the Package?

Awaiting a DHL package that shows delivered but can't find it? Uncover how DHL's tracking works, common reasons for missing shipments, and effective steps to locate your package. Learn to file claims, prevent future issues, and compare DHL with other carriers. Enhance your delivery experience with practical tips and expert insights from our comprehensive guide.

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May 20, 2023
Do You Need to Sign for FedEx?

Wondering if you need to sign for your FedEx delivery? Discover FedEx's signature requirements, including direct, indirect, and no signature options. Learn how signature confirmation enhances security and provides delivery proof, and find out what to do if you miss a delivery. Ensure your packages arrive safely and conveniently with informed signature choices.

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May 20, 2023
How to Report to Amazon That a Package Was Not Delivered

Lost or undelivered Amazon package? Discover how to report delivery issues effectively with our comprehensive step-by-step guide. Understand Amazon’s delivery policies, identify common causes like incorrect addresses or theft, and learn preventive measures to safeguard your orders. From tracking your package to requesting refunds or replacements, ensure your Amazon shopping remains smooth and secure.

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May 20, 2023
Weather Delays Impact FedEx Delivery Times

FedEx, a global logistics leader, faces weather-induced delays from storms, hurricanes, and snow that disrupt flights, routes, and infrastructure. To address these challenges, the company employs dedicated meteorology teams, advanced technologies like AI and GPS, and robust customer support services. Despite these efforts, weather-related disruptions account for 30% of delivery delays, impacting businesses and customer satisfaction.

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May 20, 2023
Understanding FedEx Surcharges: What You Need to Know

Navigate FedEx surcharges with our comprehensive guide. Understand fees like fuel, oversize, residential delivery, and peak season charges, and why they’re applied. Learn the factors influencing these costs and discover effective strategies to reduce surcharges. Make informed shipping decisions to manage expenses efficiently and optimize your logistics operations for better cost-effectiveness.

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May 20, 2023
How to Report an Item Not Received on Amazon

Frustrated by a missing Amazon delivery? Discover step-by-step instructions to report items not received, including understanding Amazon's delivery policies, checking order status, contacting sellers and carriers, and submitting claims. Learn tips to prevent future issues and protect yourself from scams. Secure the refund or replacement you deserve and enhance your online shopping experience.

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