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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 20, 2023
How to Report to Amazon That a Package Was Not Delivered

Lost or undelivered Amazon package? Discover how to report delivery issues effectively with our comprehensive step-by-step guide. Understand Amazon’s delivery policies, identify common causes like incorrect addresses or theft, and learn preventive measures to safeguard your orders. From tracking your package to requesting refunds or replacements, ensure your Amazon shopping remains smooth and secure.

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May 20, 2023
Weather Delays Impact FedEx Delivery Times

FedEx, a global logistics leader, faces weather-induced delays from storms, hurricanes, and snow that disrupt flights, routes, and infrastructure. To address these challenges, the company employs dedicated meteorology teams, advanced technologies like AI and GPS, and robust customer support services. Despite these efforts, weather-related disruptions account for 30% of delivery delays, impacting businesses and customer satisfaction.

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May 20, 2023
Understanding FedEx Surcharges: What You Need to Know

Navigate FedEx surcharges with our comprehensive guide. Understand fees like fuel, oversize, residential delivery, and peak season charges, and why they’re applied. Learn the factors influencing these costs and discover effective strategies to reduce surcharges. Make informed shipping decisions to manage expenses efficiently and optimize your logistics operations for better cost-effectiveness.

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May 20, 2023
How to Report an Item Not Received on Amazon

Frustrated by a missing Amazon delivery? Discover step-by-step instructions to report items not received, including understanding Amazon's delivery policies, checking order status, contacting sellers and carriers, and submitting claims. Learn tips to prevent future issues and protect yourself from scams. Secure the refund or replacement you deserve and enhance your online shopping experience.

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May 20, 2023
The Benefits of Using Flat Rate UPS Boxes

Flat Rate UPS Boxes offer fixed shipping costs regardless of weight or destination, making them ideal for individuals and businesses that ship frequently. Enjoy cost predictability, a variety of sizes, included tracking, and insurance. Learn how to save up to 20% on shipping, compare with other options, and implement best practices for maximum efficiency.

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May 20, 2023
What to Do When Your FedEx Package Is Missing

Discover your missing FedEx package woes with our essential guide. Learn the importance of tracking numbers, identify common causes like misdelivery or theft, and follow step-by-step instructions to report and recover your shipment. Enhance your delivery security with proactive tips to prevent future issues. Stay informed and regain confidence in your FedEx deliveries today.

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May 20, 2023
Understanding the Benefits of FedEx DAS for Your Business

Unlock FedEx Delivery Assurance Services (DAS) to elevate your business's shipping strategy. With money-back guarantees, real-time tracking, and proactive notifications, DAS ensures timely deliveries and enhances reliability. Benefit from cost-effective, flexible solutions and a global reach that boosts customer satisfaction. Discover how FedEx DAS can streamline your logistics and drive business growth.

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May 20, 2023
What Are the Costs of FedEx Saturday Delivery?

Discover the advantages and costs of FedEx Saturday delivery in our latest blog post. Learn how weekend deliveries offer unmatched convenience for urgent shipments, benefit from FedEx’s reliable tracking, and support sustainability initiatives. Understand pricing factors, compare with other carriers, and find tips to maximize savings. Make informed shipping decisions tailored to your needs.

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May 20, 2023
Understanding the Benefits of FedEx Ground Signature Required Delivery

With the surge in online shopping, secure package deliveries are essential. FedEx Ground Signature Required Delivery ensures shipments reach the intended recipient by requiring a signature, reducing theft and enhancing tracking. This service boosts customer trust and satisfaction, making it perfect for high-value or sensitive items. Choose FedEx for reliable, secure delivery peace of mind.

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May 20, 2023
What Does Amazon Do With Their Returns? A Comprehensive Guide

Discover how Amazon's comprehensive returns policy boosts customer satisfaction and loyalty through a hassle-free process. This guide explores the policy's structure, competitive advantages, efficient returns handling, sustainable practices, and data-driven improvements. Gain practical tips to navigate Amazon's returns seamlessly, enhancing your shopping experience and supporting eco-friendly initiatives.

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