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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 25, 2023
Comparing Shipping Softwares: Analytics, Reporting, and More

In today’s e-commerce-driven market, selecting the right shipping software is essential for streamlining operations and boosting customer satisfaction. This blog compares leading shipping solutions, focusing on key features like order management, carrier integrations, and analytics. Discover how the right tools can enhance efficiency, reduce costs, and enable data-driven decisions for business growth.

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May 25, 2023
How to Choose the Right Shipping Software for Your Business

Choosing the right shipping software is vital for business efficiency and success. It reduces shipping errors, automates processes, offers real-time tracking, and integrates seamlessly with existing systems. Assess your business needs, consider scalability and security, and evaluate key features. Proper software selection streamlines operations, cuts costs, and enhances customer satisfaction.

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May 25, 2023
Comparing Shipping Services SaaS vs On-Premises: Which is Right for Your Business?

Choosing the right shipping service is crucial for optimizing logistics and enhancing customer satisfaction. This article compares SaaS and On-Premises shipping solutions, examining their cost structures, scalability, security, integration capabilities, user experience, and maintenance requirements. Learn which model best fits your business needs to improve your operations and support sustainable growth.

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May 25, 2023
Streamlining Your Daily Deal Business Shipping Process

Efficient shipping is vital for daily deal businesses, enhancing customer satisfaction and operational efficiency. By selecting the right shipping provider, leveraging technology and automation, and implementing best practices, businesses can reduce costs and ensure timely deliveries. Continuous monitoring and adapting to future trends like automation and sustainability are key to staying competitive in e-commerce.

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May 25, 2023
How to Effectively Ship Out Orders and Keep Customers Satisfied

Mastering effective order shipping is crucial for e-commerce success. This guide explores shipping logistics, selecting reliable providers, optimizing fulfillment, and minimizing costs without compromising quality. Learn to offer diverse delivery options, ensure secure packaging, implement tracking, and manage returns efficiently. Enhance customer satisfaction and foster business growth by streamlining your shipping processes today.

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May 25, 2023
Understanding the High-Level Shipping Process

Discover the essentials of global shipping and the pivotal role freight forwarders play in optimizing costs and routes. Explore various transportation modes, including emerging technologies like drones and autonomous vehicles. Learn about compliance, real-time tracking, sustainable practices, and strategies to enhance efficiency and competitiveness in today’s dynamic logistics landscape.

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May 25, 2023
Optimizing Your Shipping and Packing Process for Maximum Efficiency

Boost your business competitiveness by optimizing shipping and packing processes. Learn to analyze current workflows, eliminate bottlenecks, streamline operations, and choose sustainable packaging. Leverage technology, standardize procedures, and train your team effectively. Enhance efficiency, reduce costs, and ensure timely, quality deliveries that delight customers. Discover strategies for achieving maximum operational efficiency.

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May 25, 2023
How to Effectively Manage Shipping Returns

Effectively managing shipping returns is vital for reducing costs, improving customer satisfaction, and maintaining brand reputation. This guide explores common return causes such as faulty products and inaccurate descriptions, and offers strategies to prevent them. Learn to create clear return policies, streamline processes with technology, and choose the right logistics partner to enhance business resilience.

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May 25, 2023
Implementing and Managing Successful Referral Programs

Unlock business growth with effective referral programs! Discover how to implement strategies that leverage customer trust, enhance loyalty, and drive sales. From selecting the right incentives to avoiding common pitfalls, our comprehensive guide covers everything needed to create successful referral initiatives. Boost your customer base and strengthen your brand today.

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May 25, 2023
Creating and Managing Personalized Product Recommendations: A Step-by-Step Guide

Discover how personalized product recommendations can transform your business in this step-by-step guide. Learn to understand your audience, collect and analyze customer data, select the optimal recommendation engine, integrate seamlessly into your website or app, design effective widgets, and continuously refine strategies. Boost conversions, enhance customer loyalty, and maximize revenue with tailored suggestions.

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