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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 3, 2023
Expert Tips to Enhance Your E-Commerce Shipping Strategy for Higher Customer Satisfaction

Streamline your e-commerce shipping strategy to enhance customer experience, reduce cart abandonment, and boost loyalty. Discover free shipping, transparent costs, order tracking, packaging, and more expert tips.

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June 3, 2023
Why Brand Loyalty is Crucial for the Success of Your E-Commerce Business

Discover why brand loyalty is essential for e-commerce success. Learn key strategies like exceptional customer service, personalized experiences, and consistent branding to boost retention, profits, and customer satisfaction.

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June 3, 2023
Optimizing Your Ecommerce Order Tracking Page for a Better Customer Experience

Discover the inefficiencies of traditional order tracking and how branded tracking pages revolutionize ecommerce by enhancing customer experience with real-time updates, seamless integration, and personalized interactions, boosting loyalty and reducing support inquiries.

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June 3, 2023
How to Handle Delivery Exceptions in Your E-commerce Business

Understand and manage delivery exceptions in your e-commerce business. Learn strategies to prevent delays, handle damaged packages, and enhance customer satisfaction through effective shipping and communication.

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June 3, 2023
Streamline Your Inventory Management with Technology for Improved Customer Experience

Streamline your inventory management with advanced technology and AI to enhance customer experience. Discover personalized recommendations, exclusive offers, strategic partnerships, and exceptional service for retail success.

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June 2, 2023
How to Set Up WooCommerce Shipping for Your Online Store

Learn how to set up WooCommerce shipping for your online store with our comprehensive guide. Optimize shipping methods, manage costs, and improve delivery speed to enhance your e-commerce success.

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June 2, 2023
How to Set Up Shipping on Wix: A Step-by-Step Guide

Discover why shipping is crucial for your Wix online store. Learn about diverse shipping options, carrier integrations, and optimization strategies to significantly enhance customer satisfaction, loyalty, and increase sales.

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June 2, 2023
Why You Should Automatically Send Orders to Your Ecommerce Store's Fulfillment Warehouse

Automate your ecommerce order fulfillment to improve efficiency, accuracy, and scalability. Streamline inventory management, reduce costs, and enhance customer satisfaction, ensuring sustained business growth and operational success.

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June 2, 2023
The Benefits of Wholesale Inventory Management

Discover the benefits of wholesale inventory management—optimizing operations, reducing costs, enhancing customer satisfaction, and boosting profitability. Learn practical strategies and leverage technology to streamline your inventory processes effectively.

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June 2, 2023
What Is a Courier? An Overview of Courier Services and Their Benefits

Discover the essential role of courier services in today’s fast-paced world. From ancient messengers to cutting-edge technology like drones, courier services ensure reliable, efficient, and secure delivery locally and internationally. Learn about their operations, diverse types, benefits for businesses and individuals, and the innovative trends shaping the future of modern logistics.

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