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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 5, 2023
Risk Management Strategies in Scaled Shipping Operations

Explore scaled shipping operations and essential risk management strategies in the booming shipping industry. Discover how advanced technology and proactive measures ensure efficient, safe, and cost-effective global maritime trade.

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June 5, 2023
Scaling Shipping Operations: How to Prepare Your Team for Growth

Learn essential strategies to scale your shipping operations effectively. Boost business growth, enhance efficiency, reduce costs, and maintain customer satisfaction with expert tips on technology, team training, and process optimization.

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June 5, 2023
Developing a Culture of Continuous Improvement in Scaled Shipping Operations

Boost shipping efficiency and profitability by fostering a culture of continuous improvement. Explore strategies, tools like Lean Six Sigma and data analytics, and benefits including cost savings and enhanced customer satisfaction.

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June 5, 2023
The Key Role of Leadership in Scaling Your Shipping Operations

Effective leadership is vital for scaling shipping operations. Explore key skills like communication, motivation, and continuous improvement to drive growth, enhance efficiency, and build a positive team culture in the shipping industry.

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June 3, 2023
The Ultimate Guide to Understanding and Reducing WISMO for Your Business

Learn to reduce WISMO (Where Is My Order) calls in your e-commerce business. Our guide offers strategies like real-time tracking, proactive updates, and optimized shipping to boost customer satisfaction and streamline operations.

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June 3, 2023
Empowerment through Sustainability: 10 Women-Owned Businesses You Need to Know

Empowering women through sustainable businesses: from eco-friendly skincare to fair-trade fashion. Support women-owned companies fostering gender equality and a greener, equitable future.

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June 3, 2023
Why Timely Deliveries are Crucial for Your Business - Tips to Ensure On-Time Deliveries

Ensure your business thrives with timely deliveries. Learn essential strategies to prevent late shipments, enhance customer satisfaction, protect your reputation, and optimize supply chain management for consistent on-time performance.

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June 3, 2023
Revolutionizing Your Delivery Experience: Use Cases for DEM Platform

Transform your delivery operations with Delivery Experience Management (DEM). Enhance efficiency, ensure timely deliveries, and boost customer satisfaction. Discover how DEM can revolutionize your business today.

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June 3, 2023
The Pros and Cons of Including Shipping Costs in Product Prices for Online Sellers

Learn the pros and cons of including shipping costs in product prices for online sellers. Discover strategies to optimize profits, enhance customer satisfaction, and effectively manage shipping expenses for business success.

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June 3, 2023
Answering FAQs: A Guide to Providing Excellent Customer Experience After Purchase

Provide excellent post-purchase customer experience by addressing FAQs on delivery, tracking, returns, and refunds. Learn actionable tips to boost satisfaction and cultivate loyal, repeat customers.

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