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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
A Comprehensive Customer Retention Case Study: How to Increase Retention and Grow Your Business

Unlock sustainable business growth by mastering customer retention. This comprehensive guide explores key metrics like CLTV and churn rate, delves into the customer lifecycle, and presents effective strategies such as personalization, loyalty programs, and proactive service. Learn how investing in retention fosters loyalty, reduces costs, and drives profitability, ensuring long-term success through enduring customer relationships.

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September 27, 2024
Integrating FedEx Ship Manager with Your Database: A Step-by-Step Guide

Streamline your business’s shipping operations by integrating FedEx Ship Manager with your database. Discover how automation boosts productivity, enhances real-time tracking, and enables customized reporting. This comprehensive guide walks you through essential preparations, step-by-step integration, troubleshooting common issues, and best practices to maximize efficiency and improve customer satisfaction. Transform your logistics today.

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September 27, 2024
How to Fix Labels Profile on FedEx Ship Manager

Struggling with FedEx Ship Manager’s labels profile? Our comprehensive guide helps you diagnose and fix common issues like printer mismatches and outdated settings. Follow step-by-step instructions to optimize label configurations, enhance shipping efficiency, and reduce errors. Discover advanced customization tips and maintenance strategies to streamline your shipping process and grow your business effortlessly.

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September 27, 2024
How to Configure UPS WorldShip Scale.ini

Enhance your shipping efficiency by properly configuring your scale with UPS WorldShip. This comprehensive guide details editing the Scale.ini file to ensure accurate weight measurements, verifying scale compatibility, setting up connections, and troubleshooting common issues. Follow our step-by-step instructions and advanced customization tips to minimize errors and optimize your package shipping operations seamlessly and reliably.

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September 27, 2024
How to Fix the Issue of Data Management Being Greyed Out in UPS Worldship

Struggling with a greyed-out data management feature in UPS Worldship? This comprehensive guide explores common causes like software glitches and hardware issues, providing step-by-step troubleshooting and best practices. Learn how to resolve the problem efficiently, optimize your data handling, and ensure seamless shipment and customer management, enhancing your UPS Worldship experience.

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September 27, 2024
How to Log Out of FedEx Ship Manager® Lite Help Advanced Shipping

Protect your FedEx Ship Manager® Lite account with our essential logout guide. Discover step-by-step instructions, best practices, and troubleshooting tips to secure your personal information and prevent unauthorized access. Ensure safe transactions and maintain account integrity by mastering effective logout strategies and enhancing your security measures. Stay secure every session with our expert advice.

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September 27, 2024
Maximizing Efficiency with Loading and Unloading Coverage in Your Supply Chain

Maximizing loading and unloading efficiency is vital for a streamlined supply chain, potentially cutting logistics costs by 20%. By integrating automation, optimizing warehouse layouts, and utilizing real-time monitoring, businesses can enhance productivity and safety. Comprehensive training and advanced tracking systems ensure product integrity, reduce downtime, and boost operational excellence.

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September 27, 2024
What Is a TMSA (Transportation Management Services Agreement)?

Discover the essentials of a Transportation Management Services Agreement (TMSA), a crucial contract that optimizes transportation services, reduces costs, and enhances supply chain efficiency. Learn the benefits for customers and providers, key components for success, top service providers, and strategies to negotiate and implement a TMSA effectively, overcoming common challenges.

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September 27, 2024
Where Is the UPS Worldship Database Server Located?

In today’s global market, UPS Worldship is essential for efficient shipping with real-time tracking and address verification. Central to its effectiveness is the UPS Worldship database server’s location, impacting performance, security, and compliance. This blog explores key factors in server placement, data center roles, monitoring strategies, troubleshooting, and best practices for optimal operations.

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September 27, 2024
How to Fix the Issue of FedEx Ship Manager Not Detecting Country from QuickBooks

Struggling with FedEx Ship Manager not detecting country data from QuickBooks? This common issue can disrupt your shipping process, causing delays and errors. Our comprehensive guide explores the root causes, such as software incompatibilities and address formatting problems, and provides effective solutions. Plus, discover essential tips to prevent future disruptions, ensuring smooth and efficient shipping operations.

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