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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
The Canadian Tire Experiment: An E-Commerce Case Study

Discover how Canadian Tire, a trusted retailer since 1922, transformed its business by integrating e-commerce into core operations. From launching its first online store in 2013 to leveraging augmented reality and AI technologies, the company achieved a 40% increase in online sales. Overcoming challenges, embracing sustainability, and enhancing customer experiences position Canadian Tire for future growth.

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September 27, 2024
Troubleshooting: How to Resolve Issues When Shipgear Is Unable to Connect to UPS Worldship Database

Discover how integrating Shipgear and UPS Worldship can boost your shipping operations by up to 30%. This blog delves into common connectivity issues, offering a thorough step-by-step troubleshooting guide and advanced techniques to ensure seamless communication. Learn essential tips on regular software updates, maintenance, and network monitoring to enhance efficiency and customer satisfaction.

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September 27, 2024
What Is the Current Version of FedEx Ship Manager?

FedEx Ship Manager streamlines your shipping processes with comprehensive features and robust security. Keeping it updated ensures maximum efficiency, compliance, and access to the latest functionalities. This guide explains how to verify and update your software, troubleshoot issues with outdated versions, and highlights the benefits of staying current. Optimize your shipping operations today.

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September 27, 2024
How to Save on Shipping Rates for Amazon Sellers Using UPS

Discover how Amazon sellers can boost profits by partnering with UPS. This guide explores optimizing shipping rates, utilizing UPS’s reliable global network, diverse delivery options, advanced tracking tools, and cost-saving strategies like volume discounts and efficient packaging. Leverage UPS’s tools and services to reduce shipping costs and enhance your Amazon business’s profitability.

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September 27, 2024
How to Change the Shipping Day After Printing a Label in FedEx Ship Manager

Learn how to efficiently adjust your shipping day with FedEx Ship Manager after printing a label. Discover common reasons for changes, the importance of accurate shipping information to prevent delays and extra costs, and master the tool’s features. Plus, gain valuable tips and best practices to streamline your shipping process for smooth, cost-effective deliveries.

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September 27, 2024
How to Create Headers for an Import Shipment Excel File for UPS Worldship

Streamline your shipping operations with our comprehensive guide on optimizing Excel headers for UPS Worldship. Learn the critical role of accurate headers, step-by-step instructions for creating and formatting them, tips to avoid common errors, and advanced Excel techniques to enhance efficiency. Ensure seamless data import and flawless shipment processing with expert strategies tailored for UPS Worldship users.

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September 27, 2024
A Comprehensive Customer Retention Case Study: How to Increase Retention and Grow Your Business

Unlock sustainable business growth by mastering customer retention. This comprehensive guide explores key metrics like CLTV and churn rate, delves into the customer lifecycle, and presents effective strategies such as personalization, loyalty programs, and proactive service. Learn how investing in retention fosters loyalty, reduces costs, and drives profitability, ensuring long-term success through enduring customer relationships.

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September 27, 2024
Integrating FedEx Ship Manager with Your Database: A Step-by-Step Guide

Streamline your business’s shipping operations by integrating FedEx Ship Manager with your database. Discover how automation boosts productivity, enhances real-time tracking, and enables customized reporting. This comprehensive guide walks you through essential preparations, step-by-step integration, troubleshooting common issues, and best practices to maximize efficiency and improve customer satisfaction. Transform your logistics today.

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September 27, 2024
How to Fix Labels Profile on FedEx Ship Manager

Struggling with FedEx Ship Manager’s labels profile? Our comprehensive guide helps you diagnose and fix common issues like printer mismatches and outdated settings. Follow step-by-step instructions to optimize label configurations, enhance shipping efficiency, and reduce errors. Discover advanced customization tips and maintenance strategies to streamline your shipping process and grow your business effortlessly.

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September 27, 2024
How to Configure UPS WorldShip Scale.ini

Enhance your shipping efficiency by properly configuring your scale with UPS WorldShip. This comprehensive guide details editing the Scale.ini file to ensure accurate weight measurements, verifying scale compatibility, setting up connections, and troubleshooting common issues. Follow our step-by-step instructions and advanced customization tips to minimize errors and optimize your package shipping operations seamlessly and reliably.

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