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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

February 19, 2026

Aggregate Transit Time Data Hides Systematic Customer Experience Failures

TL;DR: Organizations track 95% on-time delivery rates using aggregate transit data while 20-40% of customers experience systematic delays. Geographic segmentation reveals which customer segments...

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February 17, 2026

Four Capabilities That Separate Recovered Millions From Abandoned Millions

TL;DR: Organizations have tools for filing claims faster. Almost none have connected infrastructure for the four capabilities that recover value: claims with complete documentation, real-time carrier...

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February 16, 2026

Your Shipping Data Is A Gold Mine And You're Throwing It Away

Quick Summary: Organizations shipping at scale systematically abandon $1M to $2.5M annually in recoverable value because shipping data lives disconnected across spreadsheets and departments. The...

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February 16, 2026

Why Your Shipping Stack Still Needs Spreadsheets

TL;DR: Spreadsheets persist in shipping operations because integrated platforms connect operational data but leave billing reconciliation in a separate universe. Carriers provide real-time tracking...

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February 16, 2026

The Math Behind Why Spreadsheets Kill Claims Recovery at 10,000 Weekly Shipments

Quick Summary: High-volume shippers using spreadsheets for claims management face structural coordination collapse after 10,000 weekly shipments. Manual data assembly creates permanent blind spots in...

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January 28, 2026
UPS Q4 Earnings Call Recap

UPS Just Told Shippers Exactly What 2026 Will Look Like — If You Were Listening UPS’s Q4 earnings call wasn’t just about numbers. It was a strategy briefing — and for shippers paying attention, it quietly revealed one of the most important contract and network inflection points we’ve seen in years. Volumes are down. Margins […]

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January 28, 2025
EasyPost API: Streamline Your Shipping Operations

Key Highlights Effortlessly integrate with over 100 carriers using the intuitive EasyPost API. Automate label creation, optimize shipping processes, and track packages in real time. Leverage AI-powered rate shopping to secure the most cost-effective shipping options. Ensure address accuracy with built-in verification tools, reducing delivery delays. Gain valuable insights into your shipping performance with comprehensive […]

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January 26, 2025
UPS Billing Center Login Guide

How do you log in to the UPS billing center? To log in to the UPS billing center, visit the UPS website and locate the billing center login page. Enter your login credentials, including your username and password. After entering the required information, click on the login or submit button to access your UPS billing […]

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January 26, 2025
Quick Guide to UPS Billing Center

Key Highlights Effortlessly manage your UPS invoices, make payments, and stay organized. Gain a clear understanding of your UPS invoice layout, charges, and payment options. Explore various payment methods and set up auto-pay for added convenience. Learn about managing inbound charges, disputing charges, and contacting UPS for assistance. Stay informed on best practices to avoid […]

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January 24, 2025
Navigating UPS Claims: Key Steps for Successful Resolution

Key Highlights File promptly: Start your claim within 60 days of the delivery date. Provide details: Share a good merchandise description and your tracking number. Documentation is key: Collect supporting documents like invoices, damage photos, and packaging details. Online tracking: You can check your claim's progress easily using the UPS claims dashboard. Timeframe: It usually […]

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