Tips for FedEx Shippers

How to View FedEx Shipments Older Than 90 Days Using Ship Manager

Published:
April 18, 2024
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Last Edited:
April 18, 2024
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Read time:
7 min
Anthony Robison
CEO & Founder
Anthony Robinson
Founder & CEO @ ShipScience

How to View FedEx Shipments Older Than 90 Days Using Ship ManagerIf you’re a frequent user of FedEx Ship Manager, you’ll know that it’s an incredibly versatile tool for managing your shipments. It allows you to create, edit, and monitor your shipments in real-time, giving you complete control over the shipping process. However, one issue you may encounter is the inability to view shipments older than 90 days. This can be a problem if you need to keep track of past shipments for record-keeping or auditing purposes. In this article, we’ll show you how to view FedEx shipments older than 90 days using Ship Manager, and why it’s important to do so.Why You May Need to View FedEx Shipments Older Than 90 DaysThere are several reasons why you may need to view FedEx shipments older than 90 days. For starters, you may need to reference past shipments for audit purposes, or to report on past shipping activity. Additionally, you may need to reconcile past shipments with invoices or other documentation. Regardless of the reason, it’s essential that you have access to your past shipping activity in order to maintain accurate records and ensure that everything is above board.Another reason why you may need to view FedEx shipments older than 90 days is to track down lost or missing packages. Sometimes, packages can get lost in transit or delivered to the wrong address, and it may take some time before you realize that the package is missing. By accessing your past shipping activity, you can track down the package and determine where it was last scanned, which can help you locate it more quickly.The Benefits of Using FedEx Ship Manager to View Old ShipmentsUsing FedEx Ship Manager to view old shipments has a number of benefits. First and foremost, it allows you to access your past shipping data in a central, user-friendly location. Secondly, it gives you complete visibility into the status of past shipments, including tracking information, recipient information, and delivery dates/times. This can be incredibly valuable if there are any issues with a shipment, as you can quickly identify where things may have gone wrong and take corrective action.Another benefit of using FedEx Ship Manager to view old shipments is that it can help you identify patterns in your shipping history. By analyzing your past shipments, you may be able to identify areas where you can improve your shipping processes, such as choosing more cost-effective shipping options or optimizing your packaging to reduce damage during transit.Additionally, using FedEx Ship Manager to view old shipments can save you time and effort when it comes to record-keeping. Instead of having to manually track down past shipping information from various sources, you can easily access all of your past shipments in one place. This can be especially helpful if you need to provide shipping documentation for accounting or auditing purposes.Accessing Your FedEx Ship Manager AccountThe first step in viewing old shipments in Ship Manager is to log into your account. If you already have an account, simply log in using your username and password. If not, you’ll need to create an account by visiting the FedEx website and following the prompts. Once you’re logged in, navigate to the Shipments tab to get started.Once you’re on the Shipments tab, you’ll see a list of all your previous shipments. You can filter this list by date range, shipment status, and other criteria to find the specific shipment you’re looking for. Once you’ve found the shipment you want to view, click on it to see more details.From here, you can view the shipment’s tracking information, including its current status and estimated delivery date. You can also view the shipment’s full history, including any scans or updates made along the way. If you need to reprint a label or invoice for the shipment, you can do so from this page as well.Navigating the Shipments Tab in FedEx Ship ManagerThe Shipments tab in Ship Manager is where you’ll find all of your past shipments. From here, you can browse past shipments by date range, status, recipient, and more. You can also use the search bar to find specific shipments by name or tracking number. Once you’ve located the shipment you’re interested in, click on it to view additional details.It’s important to note that the Shipments tab also allows you to take action on past shipments. For example, you can reprint shipping labels, void shipments, and even create return labels for your customers. This can save you time and effort, as you won’t need to create a new shipment from scratch if you need to make changes or corrections to a past shipment. Additionally, you can export your shipment history to a CSV file for record-keeping purposes.Selecting the Appropriate Date Range for Your SearchWhen searching for old shipments in Ship Manager, it’s important to select the appropriate date range for your search. By default, Ship Manager only displays shipments from the past 90 days. To view older shipments, you’ll need to manually adjust the date range. Simply click on the date range dropdown and select “Custom Date Range”. From there, you can specify the start and end dates for your search.It’s important to note that selecting too wide of a date range can result in a longer search time and potentially slow down the system. It’s recommended to narrow down your search by specifying a specific date range or using other search filters such as shipment status or tracking number. This will help you quickly find the shipment you’re looking for without causing any delays or issues with the system.Using Filters to Narrow Down Your Search ResultsOnce you’ve selected your date range, you can use various filters to help narrow down your search results. For example, you can filter by shipment status (e.g. delivered, in transit, etc.), recipient, and more. This can be useful if you’re looking for a specific shipment or want to drill down on a certain subset of your past shipments.Another useful filter is the “product type” filter, which allows you to search for shipments based on the type of product being shipped. This can be particularly helpful if you’re looking for a specific type of product or need to track down a shipment that contained a certain item. Additionally, you can use the “location” filter to search for shipments that were sent to or from a specific location, such as a particular city or state. By using these filters in combination with each other, you can quickly and easily find the exact shipment you’re looking for.Sorting and Organizing Your Search ResultsAfter applying any necessary filters, you can sort and organize your search results as needed. For example, you can sort by shipment date, recipient name, or tracking number. This can help you quickly identify patterns or trends in your shipping activity, as well as easily pinpoint any issues or discrepancies.Additionally, you can also group your search results by certain criteria, such as destination country or shipping method. This can provide a more comprehensive view of your shipping data and help you make informed decisions about your shipping strategy. By utilizing sorting and organizing features, you can streamline your shipping process and improve overall efficiency.Understanding the Different Statuses of Your Old ShipmentsOne thing to keep in mind when viewing old shipments in Ship Manager is that they may have different statuses depending on their age. For example, a shipment that was delivered six months ago may have a different status than a shipment that was delivered six days ago. It’s important to understand these different statuses to properly assess the state of your past shipments.One status that you may encounter for older shipments is “archived.” This means that the shipment has been stored in a separate database and is no longer visible in your main shipment list. However, you can still access archived shipments by using the search function in Ship Manager.Another status that may appear for older shipments is “returned.” This means that the shipment was not successfully delivered and was returned to the sender. It’s important to review the reason for the return and take appropriate action, such as updating the recipient’s address or contacting the carrier to resolve any issues.Resolving Issues with Old Shipments in FedEx Ship ManagerIf you encounter any issues with a past shipment, such as a missing package or a delivery that never arrived, Ship Manager can help you resolve these problems. You can use the tracking information and recipient details to pinpoint where the problem occurred, and then take appropriate action to resolve the issue.One of the most common issues with old shipments is a package that was delivered to the wrong address. In this case, you can contact the recipient to see if they received the package and ask them to return it to you. If the package cannot be located, you can file a claim with FedEx to recover the value of the lost item.Another issue that may arise with old shipments is a damaged package. If the package was damaged during transit, you can file a claim with FedEx to recover the value of the damaged item. Be sure to provide photos of the damaged package and item, as well as any relevant tracking information, to support your claim.Exporting Data from FedEx Ship Manager for Further AnalysisIf you need to analyze your past shipping activity in more detail, you can export your data from Ship Manager for further analysis. Simply select the shipments you’re interested in, and then click on the “Export” button. This will export your data into a CSV file, which you can then import into Excel or another analysis tool of your choice.Best Practices for Managing and Viewing Old FedEx ShipmentsTo ensure that you’re getting the most out of your past shipping activity, here are a few best practices to keep in mind:Troubleshooting Common Issues When Trying to View Old ShipmentsIf you’re having trouble viewing old shipments in Ship Manager, there are a few common issues to look out for. First and foremost, make sure that you’re selecting the appropriate date range for your search. Additionally, make sure that you’re applying any necessary filters to narrow down your search results. Finally, if you’re still having issues, it’s best to reach out to FedEx customer support for assistance.ConclusionViewing old shipments in FedEx Ship Manager is an important part of managing your shipping activity. It allows you to maintain accurate records, analyze past trends, and quickly identify any issues or discrepancies. By following the steps outlined in this article, you can easily view past shipments in Ship Manager and take proactive steps to address any problems that arise.

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