Pricing

Transparent pricing for enterprise parcel claims & audit.

Choose SimpleClaims, ActiveAudit, or bundle both for the best value.
Trapped in a long-term parcel audit contract? We'll buy you out.
Claims recovery automation

SimpleClaims

25%
of verified claims & refunds
We only invoice after the carrier pays.
Calculate your ROI >

What's included

Auto-claim lost & damaged shipments
Flexible filing: one-off, bulk, or automated
Proof & deadlines handled automatically
End-to-end payout reconciliation
Full visibility dashboard & reporting
API access & integrations
Inlcuded Free
My Next Carrier Use your data to find alternative carriers
Parcel Data Platform Unified parcel data layer & APIs
Add ons available
ParcelAgents Agentic AI layer for your parcel ops (tokens)
Book a demoCalculate your ROI
Continuous shipment monitoring

ActiveAudit

$.04
/ shipment
Volume discounts available!

What's included

Monitor shipments in real-time
Automated service failures refunds
Rate Validation & Anomaly Detection
Custom Audit Rules & Notifications
GL Coding & Automated Exports
Multi-carrier support
API access & integrations
Inlcuded Free
My Next Carrier Use your data to find alternative carriers
Parcel Data Platform Unified parcel data layer & APIs
Add ons available
ParcelAgents Agentic AI layer for your parcel ops (tokens)
Book a demoCalculator your ROI
Best Value
SimpleClaims + ActiveAudit

Bundle

Custom bundled rate

Save when you buy both products together

What's included

All SimpleClaims features
All ActiveAudit features
Unified parcel data layer
Cross-product analytics
Priority support
Dedicated success manager
Custom integrations & SLAs
Inlcuded Free
My Next Carrier Use your data to find alternative carriers
Parcel Data Platform Unified parcel data layer & APIs
Add ons available
ParcelAgents Agentic AI layer for your parcel ops (tokens)
Request bundle pricing
Some of the world’s best brands love ShipScience.
Overstock VIVO Tires Easy Rough Country NSI Industries ECS Tuning Lumens Lids Kenco Jeni's Ice Creams Bed Bath & Beyond Tire Agent Soylent Purple Carrot Arrowhead Engineered Products ConEquip Hardware Resources CJ Pony Parts

Simplified, Transparent Billing.

Invoiced monthly in arrears
Only after you've received carrier funds or credits
Line-item invoice
Shows claim IDs, carrier, paid dates/amounts, and fee breakdown (source of record)
SimpleClaims: No recoveries, no fee
We only charge when you get paid or credited
Billing by Brand
Invoices can be broken apart or detailed by brand / business unit.

Answers to common questions.

Yes. ShipScience supports all major carriers (UPS, FedEx, USPS, DHL, and more) as well as regional carriers. You can connect multiple carrier accounts under a single ShipScience account.
While customers with a single billing account can be onboarded in <24 hours, most enterprise customers are live within 2-4 weeks. Our implementation team handles data onboarding, workflow configuration, and training. Complex implementations with custom integrations may take 4-6 weeks.
For ActiveAudit, our team can analyze your parcel volume and offer you a lower price than what we publish.  The more shipments you monitor, the lower your per-shipment rate. Contact sales for a custom quote based on your volume.
Not by default. For enterprise procurement, we can structure optional minimums/commitments while keeping fees outcome‑aligned. (Talk to Sales.)
Yes—paid pilots typically run 30–90 days. We stand up connectors (Shopify/BigCommerce/ShipStation/SFTP, UPS/FedEx/USPS, etc), enable SSO/RBAC, baseline KPIs (minutes/claim, on‑time %, approval %, claim‑to‑cash), and run live claims (auto + customer‑identified). We conclude with an executive readout and rollout plan.
The bundle includes full access to both SimpleClaims and ActiveAudit at a discounted combined rate. You get unified parcel data, cross-product analytics, priority support, and a dedicated success manager.
No—SimpleClaims complements insurance. We centralize carrier claims (loss/damage), prevent deadline/field misses, and produce clean evidence packs. If you use insurance, SimpleClaims still reduces effort and improves documentation quality.

Get customized pricing for your business

Our team will build a custom pricing package based on your shipment volume and use case.

See what’s hiding in your shipping data.

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