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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 20, 2023
What To Do When Amazon Does Not Receive Your Delivered Package

Are your Amazon packages not arriving on time? Explore common reasons for delivery issues, including incorrect addresses, package theft, and driver errors. Master effective tracking techniques, steps to recover missing items, and how to engage Amazon’s customer service. Plus, discover preventive strategies to secure future deliveries and ensure a hassle-free shopping experience.

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May 20, 2023
How to Get a Refund from FedEx for Late Delivery

Frustrated with FedEx's late deliveries? Discover how to secure refunds under FedEx’s Money-Back Guarantee. This guide covers common delay causes, step-by-step claim filing, effective customer service tips, and alternatives if issues persist. Learn to prevent future delays and explore your legal options to ensure timely package deliveries every time.

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May 20, 2023
How to Use a FedEx Signature Door Tag for Secure Delivery

Never miss a delivery again with the FedEx Signature Door Tag. This guide details how the tag ensures secure, convenient package delivery even when you're not home. Discover its benefits, step-by-step usage instructions, best practices, and comparisons to other delivery options. Enhance your delivery experience, safeguard your packages, and enjoy peace of mind effortlessly.

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May 20, 2023
Requesting a Guaranteed Service Refund for Your Package

Fed up with late package deliveries despite paying for guaranteed service? Discover how to secure refunds effortlessly. Our comprehensive guide explains eligibility criteria, step-by-step claim processes, and compares major carriers' refund policies. Learn strategies to prevent delays and hold shipping companies accountable, ensuring timely deliveries for your personal or business needs.

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May 20, 2023
What Is the UPS Additional Handling Charge?

Discover the UPS Additional Handling Charge and its impact on your shipping costs. Learn how UPS applies extra fees for oversized, overweight, or fragile packages requiring special handling. Understand the criteria, calculation factors, and how businesses can mitigate these charges through accurate packaging and labeling. Ensure efficient shipping by navigating UPS's handling fees effectively.

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May 20, 2023
Comparing FedEx SmartPost to USPS: Which Option is Best for Your Shipping Needs?

Choosing the right shipping service is crucial for reliable package delivery. This comparison of FedEx SmartPost and USPS examines their features, costs, transit times, tracking, packaging, international options, customer support, and insurance. While FedEx SmartPost offers cost-effective solutions for lightweight packages, USPS excels in affordability and extensive delivery networks. Discover which service best fits your shipping needs.

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May 20, 2023
Understanding the Concept of Declared Value in Insurance

Unlock the secrets of declaring your property's value in insurance! Learn how accurately stating your declared value affects your premiums, coverage, and financial protection. Avoid common mistakes, understand the difference between declared and market value, and ensure you're fully protected. Stay informed with essential tips to optimize your insurance policy and safeguard your assets effectively.

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May 20, 2023
What Is Declared Value: An Overview of Its Meaning and Uses

Understanding declared value is essential for shipping success. It determines shipping fees, insurance coverage, and carrier liability. Accurately declaring your shipment's value ensures financial protection, compliance with regulations, and smooth customs clearance. Learn how to calculate the right declared value, avoid common mistakes, and implement best practices for efficient and secure shipping operations.

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May 20, 2023
What Does Indirect Signature Required Mean for FedEx?

Discover how FedEx's "indirect signature required" ensures your packages are securely delivered by allowing authorized individuals to sign on your behalf. Perfect for busy schedules and businesses, this feature offers enhanced security, flexibility, and reduced fraud risk. Learn how it works, its benefits, and best practices to protect your shipments effectively.

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May 20, 2023
Celebrate the Fourth of July with FedEx Open on July 4th

Celebrate July 4th with FedEx! FedEx stays open with adjusted hours, enabling timely package shipping on Independence Day. Utilize special services like SameDay® delivery and benefit from their support for military and sustainability initiatives. Plan ahead to prevent delays and extra fees. Ensure your packages arrive on time by selecting the right services. Trust FedEx for seamless shipping during your Fourth of July festivities.

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