A stylized logo with the letter M designed using a yellow and purple shape on the left side, followed by the black text MEDIA in bold uppercase letters on a white background.
A man with a beard smiles at the camera. He is wearing a gray t-shirt with a simple design on it. The background is plain white.

Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
How Many Ecommerce Businesses Are There? A Comprehensive Look at the Growing Ecommerce Industry

Discover the booming ecommerce industry, its diverse business models, market statistics, growth drivers, challenges, and strategies for success. Uncover key trends shaping the future of ecommerce businesses today.

Read More
June 1, 2023
Crafting an Effective Customer Retention Letter

Learn to craft effective customer retention letters that significantly boost loyalty and profits. Discover personalization techniques, incentives, emotional appeals, and strategies to keep your customers engaged and consistently returning.

Read More
June 1, 2023
Creating a Customer Retention Plan Template for Your Business

Explore the critical role of customer retention in business success. Learn strategies to boost loyalty, increase lifetime value, reduce churn, and gain a competitive edge through effective retention tactics.

Read More
June 1, 2023
Exploring the Latest Trends in Customer Retention

Discover the vital role of customer retention in sustainable business growth. Learn cost-effective strategies, key metrics, and how loyal customers drive revenue and foster brand advocacy.

Read More
June 1, 2023
Understanding the Customer Retention Rate Benchmark

Boost your business growth by mastering the customer retention rate benchmark. Discover key benefits, effective strategies, and industry insights to enhance loyalty and drive long-term success.

Read More
June 1, 2023
Exploring the Costs of Customer Retention vs Acquisition

Explore customer retention vs acquisition costs and strategic approaches to maximize ROI. Enhance loyalty and lifetime value while balancing your business growth effectively.

Read More
June 1, 2023
Using a Customer Retention CRM to Increase Customer Loyalty

Boost customer loyalty and drive business growth with a Customer Retention CRM. Personalize interactions, improve engagement, and use data-driven insights to foster lasting relationships and enhance profitability.

Read More
June 1, 2023
Become a Customer Retention Agent and Improve Your Company's Retention Rate

Boost your business by mastering customer retention strategies. Learn how retention agents, personalized experiences, and CRM systems foster loyalty, reduce costs, and drive long-term success.

Read More
June 1, 2023
Strategies for Improving Customer Retention in Banking

Discover why customer retention is crucial in banking. Explore cost-effective strategies like exceptional service, personalized products, loyalty programs, and data analytics to build lasting loyalty and drive business growth.

Read More
June 1, 2023
Creating a Customer Retention Chart: A Step-by-Step Guide

Create effective customer retention charts with our step-by-step guide. Discover key metrics and strategies to boost loyalty, drive sustainable growth, and ensure your business success.

Read More
See what's hiding in your shipping data.
© Copyright 2026 ShipScience.com. All Rights Reserved. Terms of Use  |  Privacy
All other trademarks and copyrights are the property of their respective owners.
Visit us on
White LinkedIn logo with the word Linked in bold letters, followed by in inside a rounded square, all set against a light gray background.