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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 6, 2023
Measuring Order Lead Time: Why It Matters for E-Commerce Operations

Understanding and measuring order lead time is crucial for e-commerce operations. Explore its impact on customer satisfaction, key metrics, and best practices to optimize fulfillment processes and boost business growth.

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June 6, 2023
Measuring the Cost to Serve Per Order and Why It Matters for E-Commerce Operations

Understanding cost to serve per order is crucial for e-commerce operations. Learn strategies to reduce expenses, boost profitability, and enhance customer satisfaction in a competitive marketplace.

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June 6, 2023
Measuring the Uptake Rate of Expedited Shipping for E-Commerce Operations and Why It Matters

Understand expedited shipping's impact on e-commerce operations and customer satisfaction. Learn strategies to increase uptake rates, gain competitive advantage, and drive business growth.

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June 6, 2023
Measuring Your Free Shipping Threshold and Why It Matters for E-Commerce Operations

Unlock e-commerce success by setting optimal free shipping thresholds. Boost sales, enhance customer satisfaction, and maintain profitability with strategies that impact customer behavior and keep you competitive.

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June 6, 2023
Measuring Delivery On-Time Rate: Why It Matters for E-Commerce Operations

Boost your e-commerce success by measuring and improving delivery on-time rates. Discover key strategies, impactful metrics, and advanced technologies to enhance logistics operations and elevate customer satisfaction.

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June 6, 2023
Measuring Shipping Damage Rate and Why It Matters for E-Commerce Operations

Understand the importance of measuring shipping damage rates in e-commerce. Explore strategies like optimized packaging and data analytics to minimize damage, reduce costs, and enhance customer satisfaction and brand reputation.

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June 6, 2023
Measuring Pick and Pack Costs and Why It Matters for E-Commerce Operations

Optimizing pick and pack costs is crucial for e-commerce success. Learn how accurate costing, automation, warehouse optimization, and 3PL outsourcing can enhance efficiency and boost profitability.

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June 6, 2023
Measuring Warehouse Inbound Accuracy and Its Impact on E-Commerce Operations

Discover how measuring warehouse inbound accuracy enhances e-commerce operations. Learn key metrics, strategies, and the role of technology and data analytics in boosting efficiency, reducing costs, and improving customer satisfaction.

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June 6, 2023
Understanding Profit Margin: How to Measure It and Why It Matters for E-Commerce Operations

Unlock e-commerce success by understanding and measuring profit margins. Explore different types, calculation methods, and effective strategies to optimize pricing and reduce costs, ensuring greater profitability and sustainable growth.

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June 6, 2023
Measuring Order Picking Accuracy for E-Commerce Operations: Why It Matters

Discover why order picking accuracy is vital for e-commerce success. Learn key metrics, challenges, and how technology and employee training enhance accuracy, boost customer satisfaction, and drive business growth.

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