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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
Become a FedEx Reseller and Unlock the Benefits of a Global Shipping Network

Expand your business globally by joining the FedEx Reseller Program. Gain access to discounted shipping rates, a vast global network, and advanced technology solutions that streamline your logistics. Benefit from marketing support and dedicated account managers to enhance your customer base and profitability. Unlock growth opportunities and deliver exceptional shipping experiences with FedEx.

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September 27, 2024
Understanding the UPS Chargeback Ground Commercial Process

As a business owner, mastering UPS chargeback processes is crucial for controlling shipping costs. Learn what UPS chargebacks are, common causes like incorrect labeling or packaging, and effective strategies to prevent fees. Discover how leveraging shipping software and proper employee training can enhance your shipping efficiency and protect your profitability.

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September 27, 2024
10 Essential Questions for Improving Customer Retention

Customer retention is crucial for long-term business success, boosting profits by up to 95% with just a 5% increase. Loyal customers drive revenue, enhance brand reputation through positive reviews and referrals, and reduce acquisition costs. Effective strategies include understanding customer needs, measuring satisfaction, excellent service, personalized communication, and leveraging technology to foster lasting relationships.

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September 27, 2024
WestRock vs Packaging Corporation of America (PCA)

In the competitive paper and packaging industry, WestRock and Packaging Corporation of America (PCA) lead with extensive global operations and diverse product offerings. WestRock, born from a 2015 merger, outpaces PCA in market share and profitability. Both prioritize sustainability and innovation, positioning themselves strongly for future growth amid the rising demand for eco-friendly packaging solutions.

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September 27, 2024
How to Change Doc Tab Labels in FedEx Ship Manager

Discover the crucial role of Doc Tab Labels in FedEx Ship Manager for accurate, efficient shipping. Learn how to customize and manage labels to enhance workflows, reduce errors, and comply with regulations. Explore best practices, troubleshooting tips, and advanced integration techniques to optimize your shipping strategy and ensure timely, precise deliveries.

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September 27, 2024
Fixing Common Issues with the UPS Worldship Repair Tool

Discover how the UPS Worldship Repair Tool streamlines shipping operations by diagnosing and resolving software issues efficiently. This specialized utility minimizes downtime, reducing shipping delays by 30%, and addresses common problems like data corruption, crashes, and configuration errors. Learn best practices for maintaining optimal performance and ensuring seamless logistics workflows with UPS's powerful troubleshooting solution.

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September 27, 2024
Troubleshooting the FedEx Ship Manager Software Communication with FedEx Is Overdue Error

FedEx Ship Manager is vital for efficient shipping operations, enabling label creation, shipment tracking, and invoice management. However, users may encounter the 'Communication with FedEx is overdue' error, disrupting business by delaying shipments and affecting customer satisfaction. This guide explores common causes, troubleshooting steps, and best practices to ensure seamless connectivity and maintain smooth shipping processes.

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September 27, 2024
How to Enter FedEx One Rate in Ship Manager

FedEx One Rate offers a flat-rate shipping solution for packages up to 50 lbs, simplifying budgeting with predictable costs regardless of weight or distance. Businesses can save up to 20% on shipping, choose from flexible delivery speeds, and benefit from free sturdy packaging. Utilize FedEx Ship Manager for easy shipment management and real-time tracking.

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September 27, 2024
How to Use the UPS WorldShip Address Import Template

Streamline your shipping with the UPS WorldShip Address Import Template. This guide walks you through bulk importing and updating addresses, minimizing errors, and integrating third-party systems. Discover time-saving tips, best practices, and troubleshooting techniques to enhance efficiency and accuracy. Whether you're a seasoned user or new to WorldShip, boost your shipping operations effortlessly.

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September 27, 2024
GreyOrange vs Locus Robotics

Explore the revolution of warehouse robotics with GreyOrange and Locus Robotics. This comparison examines GreyOrange’s fully autonomous Butler system versus Locus Robotics’ collaborative AMRs, highlighting their technological innovations, key differences, benefits, and pricing models. Discover which leading solution best fits your business needs to enhance efficiency and productivity in modern warehousing.

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