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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
How to Intercept a Package Using UPS WorldShip

Streamline your shipping operations with UPS WorldShip's powerful package interception feature. This comprehensive guide delves into redirecting or canceling shipments efficiently, tackling issues like incorrect deliveries and address errors. Discover step-by-step instructions, best practices, and solutions to enhance customer satisfaction, minimize losses, and optimize your logistics management using UPS WorldShip.

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September 27, 2024
How to Set Up Worldship Package Types in UPS Shipping Software

Choosing the right package type in UPS WorldShip is crucial for optimizing shipping costs, enhancing efficiency, and ensuring customer satisfaction. Proper classification prevents damage, reduces expenses, and streamlines operations. By customizing package types, adhering to best practices, and leveraging data analytics, businesses can achieve sustainable logistics, comply with regulations, and maintain a competitive edge in the shipping industry.

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September 27, 2024
Troubleshooting FedEx Ship Manager When It Won't Print International Documents

Struggling to print international documents with FedEx Ship Manager? This guide identifies common issues such as printer connectivity, PDF conflicts, and outdated software. It offers step-by-step troubleshooting, including verifying connections, updating drivers, and adjusting printer settings. Additionally, learn to optimize configurations and keep your software current to ensure seamless international shipping operations.

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September 27, 2024
How to Ship with UPS Worldship to a Specific Location ID

Unlock UPS Worldship's full potential with our comprehensive guide to shipping using specific location IDs. Discover essential features, learn the importance of precise location identifiers, and follow detailed steps to streamline your shipping process. Gain expert tips, avoid common pitfalls, and ensure your packages are delivered accurately and efficiently every time.

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September 27, 2024
How to Void Multiple Shipments in UPS WorldShip

Optimize your shipping process with UPS WorldShip by effectively voiding multiple shipments. This comprehensive guide explores the importance of voiding for maintaining accurate records, outlines the best timing and common reasons, and provides a step-by-step procedure. Implement practical tips to minimize errors and enhance your shipping workflow, ensuring efficiency and cost savings for your business.

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September 27, 2024
How to Configure Firewall Ports for UPS WorldShip 1434

Configuring firewall ports is vital for UPS WorldShip 1434, ensuring seamless network communication and protecting sensitive data. This in-depth guide explains firewall basics, including packet-filtering and stateful inspection firewalls, outlines default TCP ports 1434 and 2837, and provides step-by-step configuration instructions. Learn troubleshooting with Telnet, apply best practices, and optimize performance to secure your shipping operations and prevent downtime. Maintain robust security and enhance business efficiency by mastering firewall management for UPS WorldShip 1434.

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September 27, 2024
How to Resolve Issues When UPS Worldship Does Not Want to Print Customer Return Receipts

Struggling with UPS Worldship not printing customer return receipts? This guide explores common causes like incorrect settings, outdated drivers, and printer compatibility issues. Follow step-by-step troubleshooting tips to update software, reinstall drivers, and ensure proper connectivity. Prevent future problems with proactive maintenance and expert advice, ensuring your shipping operations run smoothly and efficiently.

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September 27, 2024
How to Set the Default Export Location for UPS Worldship Batch Exports

Optimize your shipping workflow with UPS WorldShip’s Default Export Location. Discover how automating file exports can save time, reduce errors, and enhance data security. Our step-by-step guide walks you through setup and customization, ensuring efficient, organized operations. Streamline your logistics today and boost your business’s operational efficiency by up to 30%.

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September 27, 2024
How to Restore Your UPS Worldship Address Book

Data loss in your UPS Worldship Address Book can disrupt shipping operations, causing delays, increased costs, and customer dissatisfaction. This comprehensive guide explores common causes—like software failures and human error—and the significant impacts on your business. Learn effective prevention measures and step-by-step restoration techniques to protect and maintain your vital address data.

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September 27, 2024
Troubleshooting the FedEx Ship Manager Scale Not Working

Ensure seamless shipping with the FedEx Ship Manager Scale. Discover how accurate weight measurements reduce costs, prevent billing errors, and comply with regulations. Learn to troubleshoot common issues, maintain optimal performance, and implement preventive measures. Enhance your shipping process and customer satisfaction by mastering essential scale management tips for efficient operations.

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