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What to Do When Someone Steals Your Package

May 20, 2023
Anthony Robinson
Written by
Anthony Robinson
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The Growing Problem of Package Theft

Online shopping has become an increasingly popular way for people to purchase necessary items without ever having to leave their home. However, with this convenience also comes the risk of package theft. According to a report by InsuranceQuotes, nearly 26 million Americans have had a package stolen from their doorstep or porch, and that number is only increasing. In this article, we'll discuss the growing problem of package theft, what steps you can take to prevent it from happening, and what to do if you become a victim of package theft.

Package theft has become a common crime in recent years due to the growth and convenience of online shopping. Thieves often target packages left outside homes or apartments, waiting for an opportune time to snatch them. The problem has become so prevalent that police, delivery companies, and homeowners alike are taking measures to combat it and reduce the chances of it happening.

One of the measures being taken to combat package theft is the use of package lockers. These lockers are placed in convenient locations, such as apartment complexes or shopping centers, and allow for secure package delivery. The recipient is given a unique code to access the locker and retrieve their package at their convenience. This not only reduces the risk of theft but also provides a more convenient option for those who may not be home during delivery hours.

Tips for Preventing Package Theft

Choose Secure Delivery Options

To reduce the chances of package theft, consider having packages delivered to your workplace or another secure location where someone can receive them. Alternatively, you can request that the delivery company hold your package for pickup at a nearby location.

Install Home Security Measures

Installing a home security camera can help you monitor your deliveries and deter thieves. Ensure that the camera covers key areas such as your front porch and driveway. Additionally, consider using a smart lock that allows delivery personnel to securely leave packages inside your home.

Require Signatures and Utilize Package Lockers

Requiring a signature upon delivery ensures that someone is present to receive the package, reducing the chances of it being left unattended. Package lockers, as mentioned earlier, provide a secure alternative for package delivery and retrieval.

What to Do If Your Package is Stolen

Filing a Police Report

If you become a victim of package theft, the first step is to file a police report. You can do this online or by calling the non-emergency police number. Provide as much information as possible, including the date and time of the theft, the shipping carrier, tracking number, and any other relevant details. This report can aid in the investigation and help prevent future thefts in your area.

Contacting the Shipping Carrier and Sender

After filing a police report, contact the shipping carrier to report the theft. They may offer assistance in recovering your package or provide compensation. Additionally, notify the sender of the package, as they may offer a refund or replacement for the stolen items.

Filing Claims and Understanding Your Rights

Claiming Refunds and Replacements

If your package is stolen, you may be entitled to a refund or replacement from the retailer or shipping company. Review their policies and reach out to their customer service department to understand your options.

Disputing Charges with Your Credit Card Company

If you used a credit card to pay for the stolen item, contact your credit card company to dispute the charge. They may offer protections that can help you recover the cost of the stolen package.

Securing Your Deliveries

Utilizing Package Lockers and Smart Locks

Package lockers provide a secure location for deliveries, accessible only with a unique code. Smart locks offer the ability to remotely allow delivery personnel to place packages inside your home, enhancing security.

Exploring Alternative Delivery Locations

Consider having packages delivered to alternative locations such as your workplace, a neighbor's house, or a nearby pickup point. These options can help ensure that your packages are received safely.

Community and Technological Solutions

Joining Neighborhood Watch Programs

Participating in a neighborhood watch program can help reduce package theft by increasing community vigilance. These programs often collaborate with local law enforcement to monitor and prevent criminal activities.

Leveraging Social Media for Awareness

Social media platforms can be effective tools for reporting package theft incidents and raising awareness within your community. Sharing information about thefts can help others stay vigilant and take preventive measures.

Implementing Expert-Recommended Strategies

Experts suggest a combination of technological solutions, such as security cameras and smart locks, along with community efforts like neighborhood watches, to effectively reduce the risk of package theft.

Protecting Your Personal Information

If your package contained personal information, such as a credit card statement or Social Security number, it's crucial to monitor your accounts and credit report for unauthorized activity. Consider placing a fraud alert on your credit report to notify businesses to take extra precautions before extending credit in your name.

Conclusion: Taking Action Against Package Thieves

Package theft is a growing problem that can leave victims feeling violated and vulnerable. However, by implementing preventive measures, securing your deliveries, and participating in community efforts, you can significantly reduce the risk of package theft. Stay vigilant, keep an eye on your deliveries, and take proactive steps to protect your packages and personal information.

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About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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