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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
How to Get a Refund When Your Amazon Order Never Arrived

Master Amazon’s shipping and refund policies with our comprehensive guide. Learn to track your orders, navigate the refund process, contact customer service, and prevent future delivery issues. Whether facing lost packages, delays, or damaged items, empower yourself with essential steps to secure refunds and enhance your Amazon shopping experience today.

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September 27, 2024
How to Get a Refund for a Cancelled UPS Shipment

When a UPS shipment is cancelled, securing a refund is essential. This guide explains UPS’s refund policy, common cancellation reasons, and step-by-step instructions to request refunds. Learn how to avoid common mistakes, adhere to deadlines, and explore alternative solutions like rescheduling or rerouting. Ensure a smooth refund process and better manage your future UPS shipments.

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September 27, 2024
Understanding the Difference Between Declared Value and Customs Value in UPS Worldship

Master UPS Worldship by distinguishing declared and customs values. Declared value impacts your insurance coverage, while customs value determines applicable duties and taxes. This guide explains their significance, accurate calculation methods, common pitfalls, and best practices. Ensure compliance and proper documentation to avoid unexpected charges, shipment delays, and legal penalties for smooth international shipping.

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September 27, 2024
Understanding the UPS Delivery Intercept Fee

Learn how UPS’s delivery intercept fee ensures your packages reach the right destination, even if plans change. This guide breaks down the service, costs, and step-by-step process to reroute shipments efficiently. Discover alternatives and expert tips to manage your deliveries seamlessly, preventing missed or misdelivered packages and ensuring timely arrivals every time.

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September 27, 2024
How to Use UPS for Shipping with Dry Ice

Ensure your temperature-sensitive shipments remain safe and compliant with dry ice and UPS. Our comprehensive guide covers everything from understanding dry ice and its applications in various industries to selecting the right UPS services. Learn about proper packaging, safety precautions, accurate labeling, and temperature monitoring to guarantee your perishable goods arrive fresh and on time.

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September 27, 2024
Understanding Restocking Fees in E-Commerce Logistics

Navigating the complexities of e-commerce returns, this guide explores restocking fees—charges applied to returned items to cover processing costs. Learn how these fees help manage operational expenses, deter frivolous returns, and maintain product value. Discover their impact on consumer behavior and best practices for transparent, customer-friendly policies that effectively balance profitability with satisfaction.

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September 27, 2024
Is DHL Fast? An Analysis of Delivery Speeds and Reliability

When evaluating shipping options, DHL stands out for its exceptional delivery speeds and reliability. Offering services like DHL Express Worldwide guarantees next-day international delivery, boasting a 99.5% on-time rate. With a vast global network, advanced tracking technology, and consistently positive customer reviews, DHL often outperforms competitors, making it a top choice for efficient and dependable logistics.

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September 27, 2024
How to Provide Delivery Instructions to FedEx Ship Manager

Master FedEx Ship Manager with our comprehensive guide on providing clear delivery instructions. Learn how to enhance delivery accuracy, prevent package theft, and handle fragile or hazardous items effectively. Discover essential tips, avoid common mistakes, and optimize both domestic and international shipments for a seamless, secure shipping experience.

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September 27, 2024
Understanding the Benefits of UPS Machinable PS Lightweight Packaging

Discover how UPS Machinable PS Lightweight Packaging revolutionizes shipping by enhancing product protection, reducing costs, and promoting sustainability. Engineered for UPS’s automated systems, this recyclable, high-strength paperboard minimizes carbon footprints and fuel consumption. Explore its evolution, key benefits, best practices, and real-world success stories to optimize your shipping processes efficiently and responsibly.

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September 27, 2024
Know the Last Delivery Time of Your FedEx Package

Master your shipments with FedEx’s robust tracking tools, including their website, mobile app, and real-time updates via email or SMS. Enjoy benefits like precise delivery scheduling, secure options, and efficient issue resolution. Whether adjusting delivery times or managing international shipments, FedEx ensures your packages arrive safely and on time, enhancing your shipping experience.

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