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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
Investigating the Mystery of an Amazon Package Delivered But Missing

Receiving a notification that your Amazon package was delivered but is missing can be frustrating. This guide explores common causes like package theft, misdelivery, and incorrect information. Learn how to track and locate your package, contact Amazon customer service, and file claims. Discover Amazon’s solutions and preventative tips to ensure secure, timely deliveries.

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September 27, 2024
The Benefits of Establishing a Customer Retention Department

Discover why customer retention is crucial for long-term business growth. Learn how retaining existing customers reduces costs, enhances brand reputation, and drives revenue through loyalty. Explore strategies for establishing a dedicated retention department, improving customer satisfaction, building loyalty, implementing rewards programs, leveraging data analytics, and staying ahead with future retention trends for sustainable success.

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September 27, 2024
How to Create a Call Tag on UPS Worldship

Transform your shipping operations with UPS Worldship Call Tags! Learn how to efficiently manage returns, boost customer satisfaction, and control costs. This comprehensive guide explores the creation, customization, and tracking of call tags, offering best practices and troubleshooting tips. Enhance your workflow and deliver a seamless, professional shipping experience to elevate your business today.

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September 27, 2024
Understanding UPS First Class Shipping Rates

Discover UPS First Class Shipping as a cost-effective solution for small businesses. Learn how rates are determined by weight, distance, and package size, and gain insights on saving money through bulk shipping and third-party services. Compare UPS with USPS and FedEx, avoid common mistakes, and leverage tracking and free packaging for reliable, efficient deliveries.

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September 27, 2024
Understanding the UPS Shipping Rates for Media Mail

Discover affordable UPS shipping solutions for media items like books, CDs, and DVDs. Our comprehensive guide explains how UPS calculates rates based on weight, distance, and service type, while highlighting benefits such as reliable delivery, insurance, and real-time tracking. Learn essential tips to save money, compare carriers, and ensure your media packages arrive safely on time.

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September 27, 2024
Calculate Your Freight Shipping Costs with the UPS Freight Calculator

Accurately calculating freight shipping costs is crucial for business profitability. Our latest blog explores how the UPS Freight Calculator simplifies cost estimations, compares rates across carriers, and enhances operational efficiency. Discover tips for optimizing shipping options, avoiding common mistakes, and leveraging advanced features like real-time tracking to streamline your logistics strategy.

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September 27, 2024
What Shipping Does Amazon Use? A Comprehensive Guide

Discover the secrets behind Amazon's shipping excellence in our comprehensive guide. From Amazon Logistics and Prime’s lightning-fast deliveries to eco-friendly initiatives and diverse shipping options, learn how Amazon ensures customer satisfaction. Explore shipping costs, reliability, and innovative methods that set Amazon apart in the competitive online retail landscape.

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September 27, 2024
How to Provide Address Information Required by UPS

Ensure your UPS packages arrive on time and to the correct destination by providing precise and complete address information. Accurate addressing minimizes delays, misdeliveries, and returns, enhancing your shipping experience. Follow best practices like including apartment numbers, verifying city and state names, using valid contact numbers, and leveraging UPS tools to optimize your deliveries effectively.

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September 27, 2024
How to Correct an Address for UPS Ground Shipping

Ensure timely UPS Ground deliveries by correcting address errors. This guide emphasizes the importance of accurate shipping information, common causes of mistakes, and prevention strategies. Learn to verify and amend addresses using UPS tools, handle misdeliveries, track corrections, and follow best formatting practices. Avoid delays and lost packages with these essential UPS shipping tips.

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September 27, 2024
How to Download and Install UPS WorldShip

Optimize your business shipping with UPS WorldShip. This comprehensive guide details downloading, installing, and configuring the software to enhance efficiency and accuracy. Learn system requirements, set up user accounts, create shipping labels, print invoices, and troubleshoot common issues. Boost your shipping operations and customer satisfaction with UPS WorldShip’s powerful features.

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