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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
Understanding the Essential Customer Retention Metrics

Explore essential customer retention metrics like retention rate, churn rate, and CLV. Learn strategies to boost brand loyalty, enhance profitability, and ensure sustained business growth through effective customer retention practices.

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June 1, 2023
Maximizing Customer Retention with the Right Software

Boost your business with effective customer retention strategies and the right software. Learn how CRM integration, personalized promotions, and predictive analytics can enhance loyalty and drive sustainable growth.

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June 1, 2023
What Is the Meaning of Customer Retention?

Master customer retention by boosting loyalty, satisfaction, and revenue. Explore key metrics like CRR and CLV, personalization tactics, and effective strategies for sustained business growth and brand advocacy.

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June 1, 2023
How to Calculate Your Customer Retention Rate Using the Formula

Discover why customer retention is vital for business success. Learn how improving retention rates boosts profits, fosters loyalty, and provides a competitive edge through effective strategies and accurate CRR measurement.

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June 1, 2023
How to Improve Your Customer Retention Rate

Discover essential strategies to improve your customer retention rate, including personalized service, loyalty programs, and exceptional support. Enhance business growth, boost profitability, and build lasting relationships for sustained success.

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June 1, 2023
7 Proven Customer Retention Strategies to Increase Your Profits

Unlock 7 proven customer retention strategies to increase profits. From building brand reputation and personalizing marketing to effective loyalty programs and data analysis, learn to keep customers loyal and grow your business.

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June 1, 2023
What Is Customer Retention? A Definition and Explanation

Unlock the secrets of customer retention and its vital role in business growth. Explore strategies to enhance loyalty, increase customer lifetime value, and sustainably grow your customer base effectively.

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June 1, 2023
The Benefits of Hiring an Ecommerce Shipping Consultant

Discover how hiring an ecommerce shipping consultant can boost your business with cost savings, optimized logistics, and enhanced customer satisfaction. Streamline shipping processes and drive revenue growth today.

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June 1, 2023
Unlocking the Benefits of First Mile Ecommerce Shipping

Master first mile ecommerce shipping to enhance your supply chain, reduce costs, and boost customer satisfaction. Discover key strategies, technological advancements, and best practices for efficient logistics management.

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June 1, 2023
U.S. E-Commerce Sales Soar to Record Highs

U.S. e-commerce sales hit new heights in 2023, driven by AI, mobile commerce, and evolving consumer behavior. Discover key growth factors and future trends shaping the digital marketplace.

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