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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
How to Increase Your Ecommerce Retention Rate

Increase your ecommerce retention rate with proven strategies like personalized experiences, exceptional customer service, and loyalty programs. Enhance customer loyalty and drive repeat purchases to grow your business sustainably.

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June 1, 2023
Enhancing the Customer Retention Experience

Boost your business with effective customer retention strategies. Discover how loyalty programs, personalized experiences, and data analytics drive revenue growth and build lasting customer relationships.

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June 1, 2023
Crafting an Effective Customer Retention Job Description

Crafting an effective customer retention job description is crucial for attracting top talent, reducing turnover, and boosting profits. Learn key elements and strategies to build a dedicated, high-performing retention team.

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June 1, 2023
Who Invented Ecommerce? A Look at the Pioneers of Online Shopping

Explore ecommerce pioneers like Amazon and eBay, and discover how mobile commerce, AI, and cybersecurity have transformed online shopping into a booming $5.2 trillion industry.

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June 1, 2023
The Benefits of Customer Retention Training

Explore the importance of customer retention training in reducing churn, boosting revenue, and building loyalty. Learn effective strategies and best practices to enhance service excellence and ensure long-term business success.

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June 1, 2023
Unlocking the Power of Customer Retention Data

Unlock the power of customer retention data to enhance marketing strategies, understand customer behavior, and boost loyalty. Learn effective data collection, analysis, and personalized approaches to achieve sustainable business growth.

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June 1, 2023
Understanding the Customer Retention Spectrum

Understand the customer retention spectrum to drive sustainable growth. This article explores key stages, effective strategies, essential metrics, and best practices to enhance customer loyalty and lifetime value for your business.

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June 1, 2023
Why Ecommerce Fails: Identifying and Avoiding Common Mistakes

Unlock ecommerce success by avoiding common pitfalls. Enhance user experience, boost traffic with effective SEO and social media strategies, optimize product descriptions, and leverage data-driven decisions for sustainable growth.

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June 1, 2023
Formula for Calculating Customer Retention KPIs

Discover essential customer retention KPIs and formulas to enhance loyalty, reduce churn, and drive business growth. Unlock strategies for measuring and improving your retention metrics today.

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June 1, 2023
How Many Ecommerce Platforms Are There? A Comprehensive Guide

Explore top ecommerce platforms like Shopify, WooCommerce, and Magento. Understand open-source versus proprietary options, key selection factors, setup tips, and future trends to successfully grow your online business.

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