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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
How to Become a Successful Customer Retention Representative

Discover the vital role of a customer retention representative in boosting loyalty and business growth. Learn essential skills, effective strategies, and how data and AI drive successful customer retention.

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June 1, 2023
Understanding the Customer Retention Lifecycle

Master the customer retention lifecycle with strategies for acquisition, activation, retention, and winback. Utilize CRM systems and personalized messaging to boost loyalty and drive business success.

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June 1, 2023
Analyzing Your Customer Retention Graph: How to Improve Your Retention Rate

Unlock higher profits by mastering customer retention. Learn to analyze retention graphs, track key metrics, and implement effective strategies to boost loyalty and satisfaction in this comprehensive guide.

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June 1, 2023
Achieving Your Customer Retention Objectives: Examples and Strategies

Learn the importance of customer retention for business success. Explore key strategies like loyalty programs, personalized marketing, and exceptional customer service to enhance customer loyalty and drive sustained revenue growth.

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June 1, 2023
Exploring the Cost Difference Between Customer Retention and Acquisition

Explore the cost differences between customer acquisition and retention. Uncover key strategies, metrics, and technology’s role to balance both for sustainable growth and increased profitability.

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June 1, 2023
5 Effective Customer Retention Strategies in CRM

Discover effective customer retention strategies in CRM to boost loyalty and profitability. Learn cost-efficient techniques, personalization, data-driven insights, and impactful loyalty programs to sustain your business success.

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June 1, 2023
The Importance of Customer Retention for Business Success

Discover the vital role of customer retention in business success. Learn cost-effective strategies to boost loyalty, enhance service, personalize experiences, and leverage technology for sustainable growth.

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June 1, 2023
Optimizing Customer Retention Strategies for Maximum Results

Optimize customer retention strategies to boost loyalty and profits. Discover cost-effective methods, enhance brand advocacy, and improve customer experience for maximum business success. Start retaining your customers today.

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June 1, 2023
Achieving Your Customer Retention Goals

Harness customer retention for sustained business growth. Discover strategies like loyalty programs, personalized experiences, and exceptional service to increase loyalty, reduce churn, and boost your profits effectively.

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June 1, 2023
Calculate Your Customer Retention Costs with This Easy-to-Use Calculator

Discover how to calculate your customer retention costs with our essential guide. Utilize the customer retention calculator to enhance lifetime value, optimize resources, and drive long-term business success. Start improving retention today!

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