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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
The Benefits of Keeping a Customer Retention Journal

Discover how customer retention drives business growth and profitability. Utilize retention journals and data analysis to boost loyalty and profits, with strategies from top companies like Amazon and Netflix.

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June 1, 2023
Understanding the Customer Retention Rate Benchmark

Boost your business growth by mastering the customer retention rate benchmark. Discover key benefits, effective strategies, and industry insights to enhance loyalty and drive long-term success.

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June 1, 2023
Maximizing Customer Retention in Marketing Strategies

Maximize customer retention to boost profits and foster loyalty. Discover effective marketing strategies, personalized services, and data-driven tactics that enhance satisfaction, reduce costs, drive growth, and ensure your business thrives.

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June 1, 2023
Exploring the Benefits of Customer Retention Research

Understand the vital role of customer retention for business success. Explore effective strategies like loyalty programs, personalized marketing, and CRM systems to enhance profits and build long-term customer loyalty.

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June 1, 2023
Maximizing Customer Retention: A Comprehensive Guide (PDF)

Maximize your business profitability through effective customer retention strategies. Explore methods like exceptional service, personalization, and loyalty programs to increase satisfaction, build trust, and ensure long-term customer loyalty.

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June 1, 2023
Creating an Effective Customer Retention Report

Master creating effective customer retention reports by tracking key metrics, analyzing customer behavior, and implementing targeted strategies. Boost loyalty and profits with actionable insights and best practices for sustainable business growth.

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June 1, 2023
Maximizing Customer Retention Efforts for Optimal Results

Maximize business success by focusing on customer retention. Explore cost-effective strategies to enhance loyalty, increase revenue, and ensure long-term growth through personalized engagement and effective measurement tools.

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June 1, 2023
Understanding the Difference Between Customer Retention Rate and Churn Rate

Discover how understanding customer retention and churn rates can boost your business's success. Learn key strategies to improve loyalty, reduce churn, and enhance your company's growth.

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June 1, 2023
Why Customer Retention is Essential for Business Success

Unlock the secrets of customer retention essential for business success. Explore cost-effective strategies to build loyalty, enhance customer lifetime value, and foster lasting relationships that drive growth and profitability.

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June 1, 2023
Using an Icon to Improve Customer Retention

Improve customer retention by strategically using icons to boost brand recognition, build trust, and simplify communication. Discover how effective icon design can secure loyalty in a competitive market.

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