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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
Optimizing Your Customer Retention Process Flow

Unlock long-term success by optimizing your customer retention process flow. Learn key strategies, utilize CRM technologies, personalize interactions, and implement loyalty programs to boost loyalty and profitability.

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June 1, 2023
What Is the Average Customer Retention Rate for E-Commerce?

Master customer retention in e-commerce with effective strategies like loyalty programs, personalized marketing, and exceptional service. Boost revenue, enhance brand reputation, and foster long-term customer relationships for sustained growth.

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June 1, 2023
How Many Ecommerce Businesses Are There? A Comprehensive Look at the Growing Ecommerce Industry

Discover the booming ecommerce industry, its diverse business models, market statistics, growth drivers, challenges, and strategies for success. Uncover key trends shaping the future of ecommerce businesses today.

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June 1, 2023
Maximizing Customer Retention at Fido: Proven Strategies for Success

Unlock business success through customer retention. Explore strategies using data analytics, exceptional customer service, targeted communication, and technology to foster loyalty, enhance brand reputation, and boost long-term profitability.

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June 1, 2023
Crafting an Effective Customer Retention Letter

Learn to craft effective customer retention letters that significantly boost loyalty and profits. Discover personalization techniques, incentives, emotional appeals, and strategies to keep your customers engaged and consistently returning.

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June 1, 2023
How to Increase Your Customer Retention Percentage

Increase your customer retention and profits by implementing effective strategies. Discover how to build loyalty, enhance customer experiences, and avoid common mistakes to foster long-term business success.

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June 1, 2023
Creating a Customer Retention Plan Template for Your Business

Explore the critical role of customer retention in business success. Learn strategies to boost loyalty, increase lifetime value, reduce churn, and gain a competitive edge through effective retention tactics.

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June 1, 2023
How to Use a Customer Retention Excel Template to Improve Your Business

Enhance your business with a Customer Retention Excel Template. Effectively track metrics like CLV and churn rate to manage customer data, boost loyalty, and drive consistent revenue growth.

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June 1, 2023
Exploring the Latest Trends in Customer Retention

Discover the vital role of customer retention in sustainable business growth. Learn cost-effective strategies, key metrics, and how loyal customers drive revenue and foster brand advocacy.

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June 1, 2023
Overcoming the Challenges of Customer Retention

Master customer retention with strategies like exceptional service, personalized experiences, data-driven insights, and loyalty programs. Overcome challenges to boost loyalty, reduce churn, and enhance your brand’s success.

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