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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
What Is Product Retention? A Comprehensive Guide

Unlock the power of product retention with our comprehensive guide. Learn essential strategies to boost customer loyalty, enhance engagement, and drive sustainable, long-term business success while maximizing your bottom line.

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June 1, 2023
Creating a Customer Retention Form to Increase Loyalty

Discover why customer retention is crucial for business success. Learn strategies to build loyalty, enhance lifetime value, and boost profits by up to 95%. Unlock effective retention techniques today.

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June 1, 2023
7 Proven Strategies for Crafting Effective Customer Retention Emails

Discover 7 proven strategies for crafting effective customer retention emails. Learn how personalization, data-driven techniques, and compelling content can boost engagement, conversions, and foster lasting customer loyalty.

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June 1, 2023
5 Essential Ecommerce Customer Retention Metrics to Monitor

Boost your ecommerce success by prioritizing customer retention. Discover key metrics, lifecycle stages, and effective strategies like loyalty programs and personalized marketing to build a loyal, profitable customer base.

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June 1, 2023
Unlock the Power of Customer Retention with Power BI

Unlock business success through customer retention with Power BI. Utilize data-driven insights, personalized strategies, and predictive analytics to enhance loyalty, reduce churn, and drive sustainable growth.

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June 1, 2023
Creating a Successful Customer Retention Project

Understand the importance of customer retention for sustainable growth and cost savings. Discover effective strategies, key metrics, and tools to enhance loyalty and drive long-term business success.

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June 1, 2023
Achieving Customer Retention Goals: Examples and Strategies

Explore the importance of customer retention for steady revenue and long-term success. Discover effective strategies like personalization, loyalty programs, and data analytics to enhance loyalty and optimize business growth.

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June 1, 2023
5 Creative Ideas for Customer Retention Gifts

Unlock business growth with effective customer retention strategies. Utilize CRM systems, personalized gifts, and loyalty programs to foster loyalty, boost revenue, and build lasting relationships. Discover actionable, budget-friendly techniques today.

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June 1, 2023
Strategies for Improving Customer Retention Online

Boost your e-commerce success by prioritizing customer retention. Discover strategies to enhance loyalty, increase lifetime value, reduce churn, and drive sustainable growth through personalization and exceptional service.

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June 1, 2023
The Difference Between Customer Retention and Loyalty

Understanding customer retention and loyalty is essential for sustained business success. This post explores effective strategies, cost efficiency, enhancing brand reputation, and leveraging key metrics to drive growth and profitability.

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