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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
What is the Average Salary of a Customer Retention Manager?

Explore the 2024 average salary for Customer Retention Managers, shaped by experience, industry, and location. Discover key responsibilities, essential skills, and promising career growth in this vital role.

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June 1, 2023
Maximizing Customer Retention with OKRs

Learn how integrating OKRs (Objectives and Key Results) with customer retention strategies can boost business success. Set clear, measurable goals to align teams, enhance loyalty, and drive employee engagement effectively.

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June 1, 2023
How to Leverage Ecommerce Retention Marketing to Increase Customer Loyalty

Ecommerce retention marketing boosts customer loyalty and lifetime value using strategies like personalized emails, loyalty programs, exclusive discounts, and exceptional customer service. Enhance ecommerce success and drive long-term sales growth today.

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June 1, 2023
Maximizing Customer Retention and Deletion Strategies

Learn how customer retention and deletion strategies can enhance profitability. Discover best practices, leverage data and technology, and balance approaches to build a loyal customer base for sustained business success.

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June 1, 2023
How to Write a Resume for a Customer Retention Specialist Job Description

Learn how to craft an effective resume for a customer retention specialist position. Discover essential skills, tailored strategies, and ATS optimization tips to showcase your qualifications and secure your desired job.

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June 1, 2023
How to Create Customer Retention Videos That Keep Your Customers Coming Back

Create customer retention videos that foster loyalty and drive business growth. Learn essential strategies, engage your audience, and build long-term relationships through compelling video content and effective marketing.

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June 1, 2023
Exploring the Relationship Between Customer Retention and Attrition

Explore the critical relationship between customer retention and attrition. Discover strategies like exceptional customer service, personalized experiences, and data-driven technology to enhance loyalty and boost business growth.

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June 1, 2023
Creating a Customer Retention Template for Your Business

Develop a customer retention template to drive business growth. Track key metrics, implement loyalty programs, and utilize personalized marketing strategies to boost satisfaction and foster long-term loyalty.

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June 1, 2023
Exploring Customer Retention Strategies by Industry

Discover why customer retention is essential for business profitability and growth. Explore effective strategies to enhance customer loyalty, boost retention rates, and sustain long-term success in today’s competitive market.

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June 1, 2023
Exploring Strategies for Enhancing Customer Retention in the Banking Sector: A PDF Guide

In the competitive banking sector, customer retention is crucial for sustainable growth. Discover strategies like digital transformation, personalization, and data analytics to enhance loyalty and drive profitability.

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