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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 3, 2023
Improving Customer Satisfaction through E-commerce Delivery Experience Management (DEM)

Learn how Delivery Experience Management (DEM) enhances e-commerce with real-time tracking, proactive issue management, and personalized delivery options. Boost customer satisfaction, loyalty, and operational efficiency today!

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June 3, 2023
Mastering E-commerce Returns: Simplifying Complexities and Finding Solutions

Master e-commerce returns with effective strategies and streamlined policies. Reduce costs, enhance customer satisfaction, and turn product returns into growth opportunities for your online business.

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June 3, 2023
Expert Insight: Why Customer Feedback is Vital for Retail Innovation - An Interview with Nicole Reyhle

Explore how customer feedback fuels retail innovation. Gain expert insights on effectively gathering, analyzing, and utilizing feedback to enhance personalization, technology, and sustainable growth in the retail sector.

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June 3, 2023
Maximizing Your E-commerce Sales During Peak Season: A Comprehensive Guide

Discover essential strategies to maximize your e-commerce sales during peak season. Learn to analyze trends, optimize shipping, enhance customer service, and boost engagement for a successful, profitable holiday period.

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June 3, 2023
Maximizing Your Ecommerce Returns: Best Practices and Strategies

Discover best practices and strategies for ecommerce returns management. Streamline your returns process to boost customer satisfaction, increase revenue, and reduce costs, ensuring your ecommerce business thrives.

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June 3, 2023
7 Ways to Elevate Your Customer's Post-Purchase Experience During the Holidays

Enhance your holiday sales by elevating the post-purchase experience. Discover seven key strategies to boost customer satisfaction and loyalty, ensuring seamless delivery, easy returns, and personalized support.

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June 3, 2023
Protecting Your eCommerce Store: Latest Fraud Trends and Prevention Measures

Protect your eCommerce store from rising fraud threats! Explore the latest trends and implement effective prevention measures, including innovative payment options and multi-layered security strategies to secure your online business.

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June 3, 2023
Maximizing Post-Purchase Success for Your DTC Brand: A Comprehensive Guide

Boost your DTC brand’s success with our guide on maximizing post-purchase experiences. Discover strategies for customer loyalty, seamless shipping, and personalized service to elevate your direct-to-consumer business.

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June 3, 2023
Expert Tips to Enhance Your E-Commerce Shipping Strategy for Higher Customer Satisfaction

Streamline your e-commerce shipping strategy to enhance customer experience, reduce cart abandonment, and boost loyalty. Discover free shipping, transparent costs, order tracking, packaging, and more expert tips.

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June 3, 2023
Why Brand Loyalty is Crucial for the Success of Your E-Commerce Business

Discover why brand loyalty is essential for e-commerce success. Learn key strategies like exceptional customer service, personalized experiences, and consistent branding to boost retention, profits, and customer satisfaction.

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