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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 3, 2023
The Ultimate Guide to Improving Returns Experience Management for Your Shopify Store

Improve your Shopify store’s returns experience management with our guide. Learn strategies and tools to streamline returns, enhance customer satisfaction, and boost your profitability.

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June 3, 2023
Dealing with Post-Purchase Dissonance: Tips for a Happy Holiday Shopping Season

Navigate holiday shopping confidently by addressing post-purchase dissonance. Discover e-commerce strategies to reduce buyer’s remorse, enhance satisfaction, and foster lasting loyalty for a stress-free, joyful shopping experience.

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June 3, 2023
The Importance of Proactive Customer Service for a Better Post-Purchase Experience.

Discover how proactive customer service transforms the post-purchase experience, boosting customer satisfaction and loyalty. Gain a competitive edge in e-commerce by anticipating and addressing customer needs effectively.

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June 3, 2023
Maximizing Your Sales: Tips for Streamlining Your Facebook Landing Page

Maximize your sales by optimizing your Facebook landing page with top tools, effective A/B testing, robust security measures, and engaging social media content. Streamline your strategy for higher conversions and success.

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June 3, 2023
Streamline Your Logistics with a Third-Party Provider: The Advantages You Need to Know

Streamline your logistics with third-party logistics (3PL) providers. Discover benefits like cost savings, supply chain expertise, enhanced customer service, and risk management to optimize your business operations efficiently.

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June 3, 2023
How the Russia-Ukraine War is Affecting Global E-commerce and Supply Chain

The Russia-Ukraine war disrupts global supply chains and e-commerce, escalating shipping costs and competition. Discover strategies for resilience, diversification, and leveraging technology to maintain business competitiveness.

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June 3, 2023
The Future of Retail and Delivery Services: Post-Pandemic Trends to Watch Out For

Explore post-pandemic trends shaping retail and delivery services. Learn about e-commerce growth, contactless pickup, AI automation, sustainability, livestream selling, and virtual shopping experiences to stay competitive.

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June 3, 2023
7 Actionable Strategies to Enhance Post-Purchase Customer Experience in Your Online Retail Business

Discover 10 actionable strategies to enhance post-purchase customer experience in online retail. Improve shipping, personalize communications, simplify returns, and boost loyalty to retain customers and drive repeat business.

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June 3, 2023
Preventing Package Theft: A Guide for Protecting Your Business from Porch Pirates

Safeguard your business against package theft with our comprehensive guide. Discover effective strategies, innovative technologies, and practical tips to prevent porch piracy, protect revenue, and maintain customer trust.

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June 3, 2023
Revolutionize Your Post-Purchase Customer Experience with Lateshipment.com's Success Suite

Revolutionize your post-purchase customer experience with Lateshipment.com's Success Suite. Streamline communication, optimize shipping and returns processes, enhance sustainability, boost revenue, and build lasting customer loyalty for your e-commerce business today.

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