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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 6, 2023
Measuring the Cost to Serve Per Customer: Why It Matters for E-Commerce Operations

Understand cost to serve in e-commerce, including production, fulfillment, shipping, and returns. Learn to calculate and optimize these costs using data analytics and technology to increase profitability and sustain growth.

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June 6, 2023
Measuring the Uptake Rate of Expedited Shipping for E-Commerce Operations and Why It Matters

Understand expedited shipping's impact on e-commerce operations and customer satisfaction. Learn strategies to increase uptake rates, gain competitive advantage, and drive business growth.

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June 6, 2023
Understanding the Average Cost to Serve: How to Measure It and Why It Matters for E-Commerce Operations

Understand Average Cost to Serve (CTS) in e-commerce to optimize operations and boost profitability. Discover key strategies to reduce costs, enhance pricing, and improve customer satisfaction for your online business.

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June 6, 2023
Measuring the Total Cost of Logistics for E-Commerce Operations: Why It Matters

Discover how effective logistics cost management in e-commerce—covering transportation, inventory, and packaging—boosts profitability. Learn strategies and technologies to optimize costs without sacrificing quality.

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June 6, 2023
Measuring Your Free Shipping Threshold and Why It Matters for E-Commerce Operations

Unlock e-commerce success by setting optimal free shipping thresholds. Boost sales, enhance customer satisfaction, and maintain profitability with strategies that impact customer behavior and keep you competitive.

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June 6, 2023
Measuring Free Shipping Uptake Rate and Its Impact on E-Commerce Operations

Free shipping is essential for e-commerce success, attracting and retaining customers while boosting sales. Discover strategies to optimize uptake rates, balance costs, and enhance customer loyalty through effective shipping policies.

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June 6, 2023
Measuring Your Next Day Delivery Rate and Why It Matters for E-Commerce Operations

Discover how next-day delivery boosts e-commerce competitiveness. Learn essential delivery metrics, tackle common challenges, and implement effective strategies and technologies to enhance delivery rates, customer satisfaction, and drive sales growth.

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June 6, 2023
Measuring Carrier Performance Score: Why It Matters for E-Commerce Operations

Discover how carrier performance scores in e-commerce evaluate metrics like on-time delivery and customer satisfaction. Learn effective strategies to optimize shipping efficiency and boost your business.

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June 6, 2023
Measuring Delivery On-Time Rate: Why It Matters for E-Commerce Operations

Boost your e-commerce success by measuring and improving delivery on-time rates. Discover key strategies, impactful metrics, and advanced technologies to enhance logistics operations and elevate customer satisfaction.

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June 6, 2023
Measuring Shipping Damage Rate and Why It Matters for E-Commerce Operations

Understand the importance of measuring shipping damage rates in e-commerce. Explore strategies like optimized packaging and data analytics to minimize damage, reduce costs, and enhance customer satisfaction and brand reputation.

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