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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
Will UPS Deliver on Saturdays? Here’s What You Need to Know

Discover if UPS delivers on Saturdays and how it benefits both businesses and consumers. This comprehensive guide covers UPS's Saturday delivery options, scheduling, costs, and comparisons with other carriers. Learn about the advantages of weekend deliveries, real-time tracking, and future innovations that make UPS a reliable and flexible choice for all your package delivery needs.

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September 27, 2024
Introducing ParcelAI: The First-Ever AI Chatbot For Your Shipping Data

Revolutionize your logistics with ParcelAI—ShipScience's free AI chatbot for instant shipping data analysis. Sign up now for seamless operations and smarter decisions!

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September 27, 2024
Advising Customers: Who Can Sign for a UPS Package?

Understanding UPS package signature requirements is key to secure, timely deliveries. This guide details who can sign, available signature options like UPS My Choice, and selecting appropriate UPS services based on package value. Learn best practices and leverage UPS’s technology to prevent theft, manage delivery failures, and ensure your packages reach recipients safely and effectively.

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September 27, 2024
Is Saturday a UPS Business Day?

Understand UPS business days and enhance your shipping strategy with our comprehensive guide. Explore UPS shipping options, including standard Ground and expedited services, and learn how to schedule Saturday deliveries. We discuss the advantages and drawbacks, detail costs, and offer essential tips to optimize your shipments. Make informed decisions for efficient, timely and cost-effective package delivery.

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September 27, 2024
Advising Customers: What to Do When A UPS Package is Lost

Losing a UPS package can be stressful, but there are effective steps to recover it or secure a refund. This guide covers understanding UPS tracking, verifying shipping details, contacting customer service, and filing claims. Additionally, learn proactive measures like using UPS My Choice and enhancing package security to prevent future losses, ensuring your shipments are safe and reliable.

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September 27, 2024
How to Return a Package to UPS When the Address Is Wrong

Accidentally shipped a package to the wrong address? This comprehensive guide walks you through the necessary steps to return it via UPS. From the importance of address verification and avoiding common errors to utilizing UPS services like Package Intercept and My Choice. Learn how to minimize costs, prevent delays, and ensure accurate deliveries every time.

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September 27, 2024
Advising Customers: When Their UPS Package Is Delivered to the Wrong Address

Advise customers on what to do when their UPS package is delivered to the wrong address. Learn how to prevent and handle misdeliveries effectively. Read more!

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September 27, 2024
What to Do If You Are Caught Returning the Wrong Item to Amazon

Return the wrong item on Amazon without hassle! Our comprehensive guide covers understanding Amazon’s return policies, avoiding common mistakes, preventing financial charges, and maintaining a healthy account. Discover step-by-step actions to rectify errors, effective communication tips with customer service, and strategies to ensure accurate returns. Shop confidently and safeguard your Amazon experience.

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September 27, 2024
How Much Does UPS My Choice Cost? A Comprehensive Guide

Discover how UPS My Choice can transform your delivery experience. With real-time tracking, flexible rescheduling, and customizable alerts, you’ll never miss a package again. Choose between a free plan or upgrade to Premium for advanced features like unlimited rescheduling and specific delivery windows. Streamline your online shopping with UPS My Choice today.

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September 27, 2024
Can FedEx Deliver to a PO Box?

Can FedEx deliver to a PO Box? This comprehensive guide explores FedEx's SmartPost and Express services that partner with USPS for PO Box deliveries. Learn about the benefits and limitations of using PO Boxes, alternative delivery options, essential tips for successful shipments, and how to navigate size and address restrictions. Make informed shipping decisions today.

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